http://lists.otrs.org/cgi-bin/listinfo/otrs
[email protected] On Mon, May 7, 2012 at 4:04 PM, Rey Segura Nubia Andrea < [email protected]> wrote: > Please tell me what’s the mail address, I need my un-subscribed**** > > ** ** > > Help me **** > > ** ** > > ** ** > > [image: cid:[email protected]]**** > > *Andrea Rey* | Coordinadora de Infraestructura de TI | **** > > Calle 119 No. 7-75 - Piso 2 | Tel.: (571) 603 0303 Ext. 5698 | Bogotá > D.C. – Colombia |**** > > [email protected] | www.fsfb.org.co**** > > ** ** > > *Para preservar el medio ambiente, considere imprimir este mensaje solo > si es necesario*** > > ** ** > > *De:* [email protected] [mailto:[email protected]] *En nombre de > *Rudolf > Bargholz > *Enviado el:* lunes, 07 de mayo de 2012 07:54 a.m. > > *Para:* User questions and discussions about OTRS. > *Asunto:* Re: [otrs] big problems**** > > ** ** > > Hi Rey,**** > > ** ** > > Read the email headers. They supply you with mail addresses for > subscription, un-subscription etc. When you subscribed for the list you > were also sent a mail with all the necessary detail to subscribe, > unsubscribe.**** > > ** ** > > Regards**** > > ** ** > > Rudolf Bargholz**** > > ** ** > > *Von:* [email protected] [mailto:[email protected]] *Im Auftrag > von *Rey Segura Nubia Andrea > *Gesendet:* Montag, 7. Mai 2012 14:30 > *An:* User questions and discussions about OTRS. > *Betreff:* Re: [otrs] big problems**** > > ** ** > > Please don´t send me e-mails that’s my corporative mail and a don’t need > information of OTRS any more**** > > ** ** > > *Andrea Rey* | Coordinadora de Infraestructura de TI | **** > > Calle 119 No. 7-75 - Piso 2 | Tel.: (571) 603 0303 Ext. 5698 | Bogotá > D.C. – Colombia |**** > > [email protected] | www.fsfb.org.co**** > > ** ** > > *Para preservar el medio ambiente, considere imprimir este mensaje solo > si es necesario*** > > ** ** > > *De:* [email protected] [mailto:[email protected]] *En nombre de > *Steven > Carr > *Enviado el:* lunes, 07 de mayo de 2012 02:19 a.m. > *Para:* User questions and discussions about OTRS. > *Asunto:* Re: [otrs] big problems**** > > ** ** > > Not sure then to be honest, the problem isn't with OTRS it's with your > linux distribution/installation. Fedora is the bleeding edge so probably > not a good choice for a production server where you need stability. > > If you have no backups of the system then my next port of call would be to > first build a test system using the same OS and see if you can replicate > the problem on there, if you can then great - problem found, if you can't > then it means that there is something different with the configuration of > that linux test system than with your production system, so you can then > try and hunt for config changes or I'd be inclined to backup OTRS, > reinstall linux (if you want to stick with Redhat-flavour then I'd go for > CentOS) and then reinstall OTRS - depending on how critical OTRS is to your > environment. > > Steve**** > > On 7 May 2012 00:10, Andrew Meyer <[email protected]> wrote:*** > * > > Steven,**** > > I’m using Fedora 16. All my perl are from RPM packages from the Yum > repo’s. there is no other repo added. I have all the modules installed > except SSL and Chinese chars, and they are up to date.**** > > **** > > *From:* [email protected] [mailto:[email protected]] *On Behalf > Of *Steven Carr > *Sent:* Friday, May 04, 2012 5:45 PM**** > > > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] big problems**** > > **** > > So the actual error preventing it from loading is:**** > > > compilation aborted at /usr/share/perl5/FindBin.pm line 205 > > The second error on line 66 in Defaults.pm (or at least in my copy) refers > to: > use FindBin qw($Bin); > > So this is OTRS trying to find the path to bin directory from where script > was invoked, and for some reason it can't locate it. > > What version/flavour of CentOS/RedHat? and where did you get the current > Perl and HTTPD packages from (any additional repos added?) and I assume you > don't have any snapshots/backups of the system itself before you applied > the updates that you could roll back to? > > Also have you ran the /opt/otrs/bin/otrs.CheckModules.pl script to make > sure that all of your other Perl modules are present and correct? > > Steve**** > > On 4 May 2012 21:21, Andrew Meyer <[email protected]> wrote:*** > * > > I did try a rollback of some sort. But that didn’t work. I’m finding > that it is Apache (httpd) is erroring out. **** > > **** > > [Fri May 04 08:43:43 2012] [error] Cannot find current script 'httpd' at > /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at > /usr/share/perl5/FindBin.pm line 205.\nCompilation failed in require at > /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation > aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation > failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN > failed--compilation aborted at /opt/otrs//Kernel/Config.pm line > 97.\nCompilation failed in require at /opt/otrs/scripts/ > apache2-perl-startup.pl line 66.\nBEGIN failed--compilation aborted at > /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nCompilation failed in > require at (eval 2) line 1.\n**** > > [Fri May 04 08:43:43 2012] [error] Can't load Perl file: /opt/otrs/scripts/ > apache2-perl-startup.pl for server 192.168.1.19:80, exiting...**** > > [Fri May 04 09:24:15 2012] [error] Cannot find current script 'httpd' at > /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at > /usr/share/perl5/FindBin.pm line 205.\nCompilation failed in require at > /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation > aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation > failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN > failed--compilation aborted at /opt/otrs//Kernel/Config.pm line > 97.\nCompilation failed in require at /opt/otrs/scripts/ > apache2-perl-startup.pl line 66.\nBEGIN failed--compilation aborted at > /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nCompilation failed in > require at (eval 2) line 1.\n**** > > [Fri May 04 09:24:15 2012] [error] Can't load Perl file: /opt/otrs/scripts/ > apache2-perl-startup.pl for server 192.168.1.19:80, exiting...**** > > [Fri May 04 09:24:33 2012] [error] Cannot find current script 'httpd' at > /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at > /usr/share/perl5/FindBin.pm line 205.\nCompilation failed in require at > /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation > aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation > failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN > failed--compilation aborted at /opt/otrs//Kernel/Config.pm line > 97.\nCompilation failed in require at /opt/otrs/scripts/ > apache2-perl-startup.pl line 66.\nBEGIN failed--compilation aborted at > /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nCompilation failed in > require at (eval 2) line 1.\n**** > > [Fri May 04 09:24:33 2012] [error] Can't load Perl file: /opt/otrs/scripts/ > apache2-perl-startup.pl for server 192.168.1.19:80, exiting...**** > > [Fri May 04 14:37:44 2012] [error] Cannot find current script 'httpd' at > /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at > /usr/share/perl5/FindBin.pm line 205.\nCompilation failed in require at > /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation > aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation > failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN > failed--compilation aborted at /opt/otrs//Kernel/Config.pm line > 97.\nCompilation failed in require at /opt/otrs/scripts/ > apache2-perl-startup.pl line 66.\nBEGIN failed--compilation aborted at > /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nCompilation failed in > require at (eval 2) line 1.\n**** > > [Fri May 04 14:37:44 2012] [error] Can't load Perl file: /opt/otrs/scripts/ > apache2-perl-startup.pl for server 192.168.1.19:80, exiting...**** > > [Fri May 04 15:19:36 2012] [error] Cannot find current script 'httpd' at > /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at > /usr/share/perl5/FindBin.pm line 205.\nCompilation failed in require at > /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation > aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation > failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN > failed--compilation aborted at /opt/otrs//Kernel/Config.pm line > 97.\nCompilation failed in require at /opt/otrs/scripts/ > apache2-perl-startup.pl line 66.\nBEGIN failed--compilation aborted at > /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nCompilation failed in > require at (eval 2) line 1.\n**** > > [Fri May 04 15:19:36 2012] [error] Can't load Perl file: /opt/otrs/scripts/ > apache2-perl-startup.pl for server 192.168.1.19:80, exiting...**** > > **** > > I’m not sure why.**** > > **** > > Andrew Meyer**** > > *Precision Practice Management***** > > T:314-787-0681 D: 314-881-5265 C: 314-565-0868 F: 314-881-5365**** > > Email: [email protected]**** > > **** > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs**** > > ** ** > > ** ** > ------------------------------ > > Mensaje de Confidencialidad: Este mensaje de correo electrónico y los > archivos anexos que contenga son de uso exclusivo de las personas o > entidades que aparecen como destinatarios. Este mensaje puede contener > información confidencial, de uso reservado y protegida legalmente. Si usted > ha recibido este correo por equivocación tiene completamente prohibido su > utilización, copia, impresión, reenvío o cualquier otra acción que divulgue > su contenido o el de los archivos anexos. En este caso, por favor notifique > al remitente acerca de la equivocación cometida y elimine este correo > electrónico de sus sistemas de almacenamiento. Gracias. > > Confidentiality Notice: This e-mail and any files transmitted with it are > for the sole use of the intended recipient(s). This email may contain > confidential and privileged information. If you are not the intended > recipient, any unauthorized review, use, disclosure, dissemination, > forwarding, printing or copying of this email is strictly prohibited. If > you have received this message in error please contact the sender by reply > e-mail and destroy all copies of the message from all your data storage > systems. Thank you.**** > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
<<image001.png>>
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
