Hello,
we are running OTRS 3.1.1 and for some insane reason we are getting
empty tickets in our system.
When I click on the empty ticket I get the follow error message:
No TicketID is given!
|Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Thu May 10
12:09:49 2012 Message: No TicketID is given! Traceback (26850): Module:
Kernel::Output::HTML::Layout::Error (v1.380) Line: 1146 Module:
Kernel::Output::HTML::Layout::ErrorScreen (v1.380) Line: 1129 Module:
Kernel::Modules::AgentTicketZoom::Run (v1.176) Line: 99 Module:
Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868 Module:
/server/otrs/current/bin/cgi-bin/index.pl (v1.90) Line: 46 |
Can anyone help me out here ?
kind regards,
- Pascal den Bekker
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