There is an add-on for that: https://otrsteam.ideascale.com/a/dtd/Allow-Queue-Service-association/84807-10369
Regards, Leo On 22 May 2012 23:25, sm pm <[email protected]> wrote: > Hi ALL, > > I am looking for Service filtration based on Queue selection in Customer > Panel. > > Customer is associated with groups. Services are linked to Customers and > Queues again mapped to Groups. So i am not able to filter the Service > based on Queue. > > For Eg: > > If i select queue from Customer panel, only associated service should > display on that Drop down list. This is my preference. But currently > service is showing all Services which are mapped to the customer. I would > like to show only service based on Queue. > > Is there any link between Queue and Service? Is anything can we do through > code? > > Please help me on this .... > > Regards, > SMPM > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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