Hello, you can set these states under conditions or also go into the sysconfig and allow manual setting of states. Regards Günther -- Sent from my Android phone with K-9 Mail. Please excuse my brevity.
Mandlenkosi Mketwa <[email protected]> wrote: Hie, How do I get the change module to work? I need flow of how it works as I get stuck with a ticket staying on "Requested". How do I change status from, Requested ->Approved->Under Implementation->PIR->Successfull->Closed ? -- Mandlenkosi Mark Anthony Mkhethwa[ESQ]
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