What do the logs say? Chances are, you *still* have problems sending email.
On Fri, Aug 3, 2012 at 10:10 AM, Gadow, Shawn <[email protected]> wrote: > I got past that error I believe I noticed that the sendmail settings had > been defaulted with the upgrade.. but now when I reply to a ticket it opens > a blank window no error messages nothing just sits there.. when I close the > window no e-mail has been sent and the status of the ticket has not changed > however the response is noted**** > > ** ** > > Thank you,**** > > Shawn Gadow**** > > Network Administrator**** > > Oregon CUSD 220**** > > ** ** > > *“Security is when everything is settled*. *When nothing can happen to > you. Security is the denial of life*.” – Germaine Greer**** > > ** ** > > ** ** > > *From:* [email protected] [mailto:[email protected]] *On Behalf > Of *Gadow, Shawn > *Sent:* Friday, August 03, 2012 8:55 AM > *To:* [email protected] > *Subject:* [otrs] Can't send e-mail replies after upgrade to 3.1.2**** > > ** ** > > Every time I try to send an e-mail reply to a ticket I receive the > following error..**** > > This was working prior to the upgrade to 3.1.2**** > > ** ** > > Any help would be appreciated**** > > ** ** > > *Error Message: Impossible to send message to: [email protected], .* > > ** ** > > Backend ERROR: OTRS-CGI-10 Perl: 5.12.3 OS: MSWin32 Time: Fri Aug 3 > 08:49:27 2012 Message: Impossible to send message to: [email protected], > . Traceback (4452): Module: Kernel::System::Ticket::Article::ArticleSend > (v1.309) Line: 2180 Module: Kernel::Modules::AgentTicketCompose::Run > (v1.161) Line: 736 Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) > Line: 868 Module: > ModPerl::ROOT::ModPerl::Registry::C_3a_Program_20Files_20_28x86_29_OTRS_OTRS_bin_cgi_2dbin_index_2epl::handler > (unknown version) Line: 49 Module: (eval) (v1.90) Line: 204 Module: > ModPerl::RegistryCooker::run (v1.90) Line: 204 Module: > ModPerl::RegistryCooker::default_handler (v1.90) Line: 170 Module: > ModPerl::Registry::handler (v1.99) Line: 31**** > > ** ** > > ** ** > > ** ** > > Thank you,**** > > Shawn Gadow**** > > Network Administrator**** > > Oregon CUSD 220**** > > ** ** > > *“Security is when everything is settled*. *When nothing can happen to > you. Security is the denial of life*.” – Germaine Greer**** > > ** ** > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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