Hi Robert,
you can change this in AgentTicketZoom.pm.
my $ValueStrg = $Self->{BackendObject}->DisplayValueRender(
DynamicFieldConfig => $DynamicFieldConfig,
Value => $Ticket{ 'DynamicField_' .
$DynamicFieldConfig->{Name} },
ValueMaxChars => 25,
LayoutObject => $Self->{LayoutObject},
);
Change ValueMaxChars to whatever you wish.
Best regards, mg
Am 06.08.12 21:18, schrieb Robert Butler:
> Hello,
> I have successfully upgraded from 3.0.12 to 3.1.17. The free text
> fields migrated to dynamic fields and I have successfully configured
> them to display in ticket views and searches.
>
> However, the dynamic fields that are displayed in the ticket view are
> truncated, showing only the first 25 characters. They have [...]
> mouse hover areas that display the fully populated field. Can I
> change this behavior to show the entire value of the dynamic field?
>
>
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