Hi all,
I’ve added a checkbox dynamic field and we want it to be unchecked by default
for all tickets. It would be checked manually by the agents.
I’ve set Ticket::EventModulePost###TicketDynamicFieldDefault:
· Module => Kernel::System::Ticket::Event::TicketDynamicFieldDefault
· Transaction => 1
and Ticket::TicketDynamicFieldDefault###Element1:
· Event => TicketCreate
· Name => Custom_Field_Name
· Value => Unchecked
But I get the error in the Subject when I create a ticket: 'Value Unchecked is
invalid for Checkbox fields'
So, my question is: what default value should I use for checkbox fields?
Btw, 'Checked' is not valid either.
Kind regards,
Juan Clavero
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