is it possible to enable a drop-down in the AgentTicketZoom for status changes as it is available for queue changes? I need this for admin agents for changing the status of many tickets. Adding a notice every time is inefficient. Any ideas or soultions?
Thx
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
