The only change I realized, *way* after the fact, is that (of course), you may put the </a> before the <img and therefore NOT hyperlink the image.
On Thu, Nov 29, 2012 at 4:25 AM, Lars Jørgensen <[email protected]> wrote: > Hi Gerald, > > That blog post really did the trick. I now have this in the CustomerUser > mapping in Config.pm (this is for LDAP, but I guess it'll work with any > backend using mapping): > > Map => [ > # note: Login, Email and CustomerID needed! > # var, frontend, storage, shown, required, storage-type > # [ 'UserTitle', 'Title', 'title', 1, 0, 'var' ], > [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ], > [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ], > [ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ], > [ 'UserLogin', 'Picture', 'sAMAccountName', 1, 1, 'var', '#"><img > src="http://company.com/$Data{"UserLogin"}.jpg";></a><a href="#', 0 ], > [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ], > [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ], > [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ], > # [ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ], > # [ 'UserComment', 'Comment', 'description', 1, 0, 'var' ], > ], > > Lars > > 2012/11/26 Gerald Young <[email protected]> > >> Look at a response for valid placeholder templates. Something like <img >> src="http://images.company.com/<OTRS_CUSTOMER_DATA_UserLogin>.jpg"> >> might work. Also, check out one of my older posts about overloading the >> http-link in CustomerUser Map: >> http://forums.otterhub.org/viewtopic.php?f=60&t=7787 >> >> >> On Mon, Nov 26, 2012 at 9:44 AM, Lars Jørgensen <[email protected]> wrote: >> >>> Hi. >>> >>> I have this url-thingy: http://images.company.com/login.jpg >>> >>> The "login" part actually corresponds to what OTRS calls "Login" in the >>> customer information box. It's a repository of pictures of all our >>> customers. Well, most of them. In my case, my login is "lajo" so that url >>> would be http://images.company.com/lajo.jpg >>> >>> I would like to display a picture of the customer in that box. I can't >>> for the life of me figure out where to even start. So far my best bet is >>> LayoutTicket.pm, but as I don't know perl, I'm pretty much stumped. >>> >>> Is there an easy(ish) way to get those pictures up on the page? >>> >>> >>> -- >>> Lars >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > > -- > Lars > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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![http://company.com/$Data{"UserLogin"}.jpg"](http://company.com/$Data{"UserLogin"}.jpg"){kind=link}
