hi

i remember a script charset-convert.pl 

as far as i know, you must dump the database and convert the dump and then 
restore it


hth

florian

Am 27.12.2012 um 10:32 schrieb Coert Waagmeester <[email protected]>:

> Hello all,
> 
> I have successfully and carefully upgraded OTRS from 2.3 on a Centos 2.5 box 
> to 3.1 on a new Centos 6.3 box.
> 
> So far everything seems to be working.
> 
> According to Admin > Support Assessment,
> 
> I have to set the database to use utf8 instead of latin1.
> 
> Googled till I am blue in the face, and found the following:
> 
> 
> My otrs DB:
> mysql> SELECT default_character_set_name FROM information_schema.SCHEMATA S 
> WHERE schema_name='otrs';
> +----------------------------+
> | default_character_set_name |
> +----------------------------+
> | latin1                     |
> +----------------------------+
> 1 row in set (0.00 sec)
> 
> 
> This DB went through all the correct upgrade steps.
> I started by installing otrs 2.3 and restoring the data.
> Upgraded to 2.4, 3.0, and 3.1, and for each upgrade ran the appropriate 
> DBUpdate sql files and perl scripts.
> 
> Is there a way to change the existing DB from latin1 to UTF8?
> 
> according to google I have to for loop through each table?
> 
> Any help would be greatly appreciated!
> 
> Kind regards,
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