Hi all,
I did a test-upgrade from 3.1.11 to 3.2
It looks great but I have two problems and one question:
BLOCKING:
1) missing "new ticket" in customer interface
Apparently I have not the "new ticket" in customer web interface - quite
strange !
I tested it with standard theme....
MINOR
2) search for customer ID in "customer" -> "customer information" starts a
query that never ends
it works if I search for customer user in the
same screen
Anyone else experiencing the same problems ?
QUESTION
Curiosity: I created a test process (really great! Compliments to OTRS Dev
group), but I cannot find a way/button to start it. Even the manual is not
clear to me.
I thought there will be a "process ticket" or something like that..
Kind regards,
Massimo Bianchi
Npo Sistemi S.p.A. - Gruppo Npo
S.S.11 Padana Superiore 28
20063 Cernusco S/Naviglio MI
Tel: +39 02 92596.322
Cell: +39 348 5852275
Fax: +39 02 92140548
Skype: massimo.bianchi
Lync: [email protected]<mailto:[email protected]>
Mail: [email protected]<mailto:[email protected]>
Web: http://www.nposistemi.it<http://www.nposistemi.it/>
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