Hi Kaushal If you want to send a email, you can use a respose forms.
You can activate on the admin area. 2013/2/19 Kaushal Shriyan <[email protected]> > Hi > > Is there an UI application for call center which integrates with OTRS > application meaning the agents can respond to the customer queries similar > to email interface like gmail? > > Regards, > > Kaushal > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
