you can run the deletecache on demand.
On Tue, Feb 19, 2013 at 12:01 PM, Nick Lapp <[email protected]>wrote: > I have a separate custom built service that automates inputting > information such as customer information, queue information, and customer > company information directly into the OTRS database. Whenever an item such > as a customer is added or updated via this process, the changes don’t > appear in the OTRS web interface until I go into another customer and hit > update. I’m assuming this is some sort of caching that helps improve the > performance of OTRS and by inputting directly into the DB, the cache is not > being rebuilt but by hitting update, it gets rebuilt.**** > > ** ** > > So my question is, is there a way to automatically rebuild the cache so I > don’t have to manually hit update? Or maybe it’s already being rebuilt > every so often via a cron job that I haven’t noticed?**** > > ** ** > > Any assistance is greatly appreciated!**** > > ** ** > > Nick**** > > ** ** > > OTRS 3.2.1**** > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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