Hi Bogdan, There is currently no such script in the framework. But I wrote this script a while ago, feel free to use it:
https://gist.github.com/mbeijen/5082292 it works very similar to the current script for agents. The only difference is if you do not provide a password on the command line, it will generate one for you. In your case you'd need to get a list of customers out of the system and execute this script for every customer, using bash. HTH, Mike On Mon, Mar 4, 2013 at 12:38 PM, Bogdan Iosif <[email protected]>wrote: > Hi, > > I need to perform a mass reset of all customer passwords, for security > reasons (hundreds of accounts). > > Is there a shell script I can call to reset the password for each customer > account? Can it be done directly from the database, without using Perl / > OTRS framework? > > Thanks, > Bogdan > > P.S:I thought this was the purpose of the otrs.SetPassword.pl script but > it seems it only works for agent accounts. > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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