Thats a very nice one :-) Perhaps a more generic one could be provided without using yahoo...
2013/4/3 Jens Bothe <[email protected]> > Thats a very nice one :-) Perhaps a more generic one could be provided > directly... > > > 2013/4/3 Juan Manuel Clavero Almirón <[email protected]> > >> Hi all, >> I needed a way to enter OTRS Security Advisories directly into our OTRS >> system (let's say it's sort of company policy). >> >> To do so, I created a Yahoo Pipe that retrieves the public OTRS feed in >> english, shows only Security Advisories and fills the description with the >> website HTML (this last part is only half true, the data in the description >> doesn't seem valid html, but I'm working on that). Thend I feed this RSS to >> a trigger-action system (like ifttt) to send an email to my company >> security email address of every new rss item. >> >> The Pipe URL is >> http://pipes.yahoo.com/pipes/pipe.info?_id=e87c4a1f0512b6e32468ecc044fed499 >> >> I publish this with the hope that it may help anyone with the same need >> and to get feedback as to what would you do different. >> >> >> Kind regards, >> Juan Clavero >> >> OTRS 3.1 on CentOSLinux [Apache and MySQL ] >> connected to an Active Directory for Agents and Customers. >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > >
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