Have some beer||beer||beer Thanks. It works. I scared myself by running the search on fulltext and receiving more results than expected :). Then I ran it just on Ticket# and it worked.
On Mon, May 20, 2013 at 4:02 PM, Gerald Young <[email protected]> wrote: > This might help (just tested for me): > a||b||c||d||e > > > > On Mon, May 20, 2013 at 7:22 AM, Bogdan Iosif <[email protected]>wrote: > >> Hi list, >> >> I have a random list of tickets provided to me just with their numbers >> and without a search criteria (they don't match any such criteria). >> >> Example: >> >> Please change dynamic field "Flag1" to value "off" for tickets with >> numbers: >> >> 2012122010786628 >> 2013021710795472 >> 2013041110000870 >> 2013061310000604 >> ... >> >> /Example >> >> I would like to use the bulk edit function from the agent UI to edit a >> dynamic field assoc. with these tickets but, as far as I know, I can't >> because they can't all be found through a single search. >> >> Is there a way to search for them by providing a list of ticket numbers >> to the search? I tried and it doesn't seem to work but still hope I'm >> missing something because it seems like a very common sense scenario. >> >> Thanks, >> bogdan >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
