Not used Postgres but with MySQL you need to prep the environment for
the database i.e. create the user and database and assign permissions.
Then the restore will create all the tables and restore the data.

Can't say I've ever liked the idea of an "all in one" backup/restore
script. I have MySQL backups nightly with transaction logs every 6
hours so can roll the database back/forward to when needed and I take
snapshot backups of the /opt/otrs filesystem to be able to restore.
For ease of management we store the attachments in the database.

Steve



On 10 June 2013 16:10, Paul Simons <[email protected]> wrote:
> Has anybody successfully used the 'backup.pl' and 'restore.pl'?
> If so what preparation did you do before running the scripts?
> - new PostgreSQL database?
> - from template 0?
> - load schema before
> - create user, role?
> - etc
>
> The documentation is a little light on the preceding steps
> Regard
>
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