Hi, it seems that you have run your update script twice.
normally nothing to worry about I think. Regards Florian Sorry for fullquote, but the error message is needed completely I think On Wed, Jun 12, 2013 at 10:00:16AM +0200, [email protected] wrote: > Hello all, > I'm new on this list and I ask sorry in advice if this is an already taken > question. > > I've updated my OTRS from 3.1 to 3.2, all the upgrade task works fine > except for the DB update that give me this errors: > ERROR 1091 (42000) at line 7: Can't DROP 'group_read'; check that > column/key exists > ERROR 1091 (42000) at line 11: Can't DROP 'group_write'; check that > column/key exists > ERROR 1091 (42000) at line 15: Can't DROP 'other_read'; check that > column/key exists > ERROR 1091 (42000) at line 19: Can't DROP 'other_write'; check that > column/key exists > ERROR 1091 (42000) at line 20: Can't DROP 'ticket_answered'; check that > column/key exists > ERROR 1091 (42000) at line 24: Can't DROP 'ticket_answered'; check that > column/key exists > ERROR 1091 (42000) at line 29: Can't DROP 'group_id'; check that > column/key exists > ERROR 1050 (42S01) at line 34: Table 'pm_process' already exists > ERROR 1050 (42S01) at line 51: Table 'pm_activity' already exists > ERROR 1050 (42S01) at line 66: Table 'pm_activity_dialog' already exists > ERROR 1050 (42S01) at line 81: Table 'pm_transition' already exists > ERROR 1050 (42S01) at line 96: Table 'pm_transition_action' already exists > ERROR 1050 (42S01) at line 111: Table 'pm_entity' already exists > ERROR 1050 (42S01) at line 118: Table 'pm_entity_sync' already exists > ERROR 1060 (42S21) at line 129: Duplicate column name 'internal_field' > ERROR 1062 (23000) at line 135: Duplicate entry > 'ProcessManagementProcessID' for key 'dynamic_field_name' > ERROR 1062 (23000) at line 141: Duplicate entry > 'ProcessManagementActivityID' for key 'dynamic_field_name' > ERROR 1005 (HY000) at line 158: Can't create table 'otrs.#sql-38f_f1' > (errno: 121) > ERROR 1005 (HY000) at line 159: Can't create table 'otrs.#sql-38f_f1' > (errno: 121) > ERROR 1005 (HY000) at line 160: Can't create table 'otrs.#sql-38f_f1' > (errno: 121) > ERROR 1005 (HY000) at line 161: Can't create table 'otrs.#sql-38f_f1' > (errno: 121) > ERROR 1005 (HY000) at line 162: Can't create table 'otrs.#sql-38f_f1' > (errno: 121) > ERROR 1005 (HY000) at line 163: Can't create table 'otrs.#sql-38f_f1' > (errno: 121) > ERROR 1005 (HY000) at line 164: Can't create table 'otrs.#sql-38f_f1' > (errno: 121) > ERROR 1005 (HY000) at line 165: Can't create table 'otrs.#sql-38f_f1' > (errno: 121) > ERROR 1005 (HY000) at line 166: Can't create table 'otrs.#sql-38f_f1' > (errno: 121) > ERROR 1005 (HY000) at line 167: Can't create table 'otrs.#sql-38f_f1' > (errno: 121) > > At the actual state I can login to my OTRS, I can see the old ticket and > close them and also open a new ticket manually. But all the ticket > received by mail are deleted from my POP3 account but not appears in the > OTRS queues. > > Have you any idea on how I can fix it? > > Thanks a lot > Fabio > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
