Hi,
I have a ticket automatically re-opens by the user admin. It happened
several times but only with one ticket.
The ticket's history have this 3 lines at each time it's re-opened :
Lock
Ticket verrouillé.
-
root@localhost (Administrateur princ[..])
24.07.2013 00:17:26
Misc
Reset of unlock time.
-
root@localhost (Administrateur princ[..])
24.07.2013 00:17:26
StateUpdate
Avant : "closed successful" Après : "open"
-
root@localhost (Administrateur princ[..])
24.07.2013 00:17:26
Can anyone help me ?
Thanks and regards
Claude
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