Thanks for the support Gerald. I have been using 3.2.9 for Windows. Im not sure how you can replicate it, but sadly I can replicate it very easily. Here is how I do it - after a successful install do the following:
1 - create a ticket 2 - Assign the ticket to queue Misc BAM - error pops up It may allow me to create a few tickets - no more than three, but the error always... ALWAYS pops up. From: [email protected] [mailto:[email protected]] On Behalf Of Gerald Young Sent: Friday, August 09, 2013 8:39 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience Also, what version, what's the error, how can we replicate your experience? On Fri, Aug 9, 2013 at 11:28 AM, Renee B <[email protected]<mailto:[email protected]>> wrote: What do the OTRS-/Webserver-logs say? (The OTRS log is at <OTRS_HOME>/var/log/otrs.log, where <OTRS_HOME> is something like C:\OTRS) On 09.08.2013 17:21, [email protected]<mailto:[email protected]> wrote: > I love the potential of OTRS and want desperately to implement it at my > current project but after installing it on no less than four different > machines, over five different days, installing it using MySQL and Oracle, > using the Windows, Suse Linux and Ubuntu versions and consistently getting > "Error during AJAX communication" errors - I am ready to give up! I need some > assistance! > > Now, to be fair, we never got far with the Oracle installation - even though > I installed the DBD:Oracle Perl component the web installer never saw our > Oracle database. The Linux attempts failed for reasons I can't recall now. I > want this to work in Windows and it is there that I get the AJAX error! When > I run CheckDB.pl I can see the dbase so I know its fine. I can create tickets > but when I click an option that has to populate other fields (Like queue that > populates Owner) they error pops up. It allows me to enter a few tickets > without error, but the error always pops up after two or three tickets have > been created! > > Any guidance is very, VERY appreciated! Thank you. > > Jose > -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ________________________________ This message is for the designated recipient only and may contain privileged, proprietary, or otherwise confidential information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the e-mail by you is prohibited. Where allowed by local law, electronic communications with Accenture and its affiliates, including e-mail and instant messaging (including content), may be scanned by our systems for the purposes of information security and assessment of internal compliance with Accenture policy. ______________________________________________________________________________________ www.accenture.com
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