Hi Flo, with Version 3.3.x
OTRS can use multiple customer company databases! ;-)

Cheers
Andreas

Am 29.08.2013 um 09:47 schrieb Florian Edlhuber <[email protected]>:

> Hi,
> 
> it is in 
> http://doc.otrs.org/3.2/en/html/external-backends.html#multiple-customer-backend-example
> 
> You can use up to 10 Customer Information backends. But IIRC you can use one 
> Company Backend.
> 
> Ciao
> Flo
> 
> 29.08.2013 09:42 - Stefan Michael Guenther schrieb:
> Hello,
> 
> am I right in assuming, that it is only possible to have ONE external customer
> user backend, but not more?
> 
> One of our clients has bought another company and if it is not possible to 
> connect
> both customer databases to OTRS, we would have to find a way to merge the two
> database into an internal customer database for OTRS.
> 
> Regards,
> 
> Stefan
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