Hi Flo, with Version 3.3.x OTRS can use multiple customer company databases! ;-)
Cheers Andreas Am 29.08.2013 um 09:47 schrieb Florian Edlhuber <[email protected]>: > Hi, > > it is in > http://doc.otrs.org/3.2/en/html/external-backends.html#multiple-customer-backend-example > > You can use up to 10 Customer Information backends. But IIRC you can use one > Company Backend. > > Ciao > Flo > > 29.08.2013 09:42 - Stefan Michael Guenther schrieb: > Hello, > > am I right in assuming, that it is only possible to have ONE external customer > user backend, but not more? > > One of our clients has bought another company and if it is not possible to > connect > both customer databases to OTRS, we would have to find a way to merge the two > database into an internal customer database for OTRS. > > Regards, > > Stefan > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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