The docs don't explicitly state this but the concept has been validated in practice and in the code. I realize this is a "take my word for it" thing, but it's pretty much as simple as appending a different index/number to each key of a separate set of Auth entries.
On Thu, Aug 29, 2013 at 7:54 AM, Marty Hillman <[email protected]> wrote: > Good morning Gerald – Can you point to a source for this? I need to > authenticate against two AD’s using LDAP. I believe it is as simple as > using the existing AuthModule and then adding AuthModule1 below it. I am > looking for confirmation.**** > > ** ** > > *From:* Gerald Young [mailto:[email protected]] > *Sent:* Thursday, August 29, 2013 6:27 AM > > **** > > ** ** > > Customers, Companies, and Users (Agents) all can authenticate (Auth) and > have demographics (Sync|CustomerUser/Map) at up to 11 different sources > ('', 1 ..10) (a blank "index" counts as one of them).**** > > ** ** > > ** ** > > ** ** > > On Thu, Aug 29, 2013 at 6:38 AM, Bogdan Iosif <[email protected]> > wrote:**** > > "you can use one Company Backend"**** > > I take it to mean you can only use one backend for agents. Can anyone else > confirm this please? I'm interested to know if I can use both DB and LDAP > for agents.**** > > ** ** > > On Thu, Aug 29, 2013 at 10:47 AM, Florian Edlhuber < > [email protected]> wrote:**** > > Hi, > > it is in > http://doc.otrs.org/3.2/en/html/external-backends.html#multiple-customer-backend-example > > You can use up to 10 Customer Information backends. But IIRC you can use > one Company Backend. > > Ciao > Flo > > 29.08.2013 09:42 - Stefan Michael Guenther schrieb: **** > > Hello, > > am I right in assuming, that it is only possible to have ONE external > customer > user backend, but not more? > > One of our clients has bought another company and if it is not possible to > connect > both customer databases to OTRS, we would have to find a way to merge the > two > database into an internal customer database for OTRS. > > Regards, > > Stefan > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs**** > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs**** > > ** ** > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs**** > > ** ** > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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