sounds like you have competing files.

On Thu, Dec 5, 2013 at 12:45 PM, Kalil Costa - Total Links <
[email protected]> wrote:

> Thanks Gerald, but doesn't work.
>
>
>
> Logs
>
>
> [root@helpdesk bin]# service httpd restart
> Stopping o httpd:                                           [  OK  ]
> Starting httpd: [Tue Oct 29 09:59:05 2013] [warn] module perl_module is
> already loaded, skipping
> [Tue Oct 29 09:59:05 2013] [warn] The ScriptAlias directive in
> /etc/httpd/conf.d/zzz_otrs.conf at line 5 will probably never match because
> it overlaps an earlier ScriptAlias.
> [Tue Oct 29 09:59:05 2013] [warn] The Alias directive in
> /etc/httpd/conf.d/zzz_otrs.conf at line 6 will probably never match because
> it overlaps an earlier Alias.
>                                                            [  OK  ]
>
>
> [root@helpdesk bin]# tail -f /var/log/httpd/error_log
> [Tue Oct 29 09:58:59 2013] [warn] module perl_module is already loaded,
> skipping
> [Tue Oct 29 09:59:00 2013] [notice] Digest: generating secret for digest
> authentication ...
> [Tue Oct 29 09:59:00 2013] [notice] Digest: done
> [Tue Oct 29 09:59:00 2013] [notice] Apache/2.2.3 (CentOS) configured --
> resuming normal operations
> [Tue Oct 29 09:59:04 2013] [notice] caught SIGTERM, shutting down
> [Tue Oct 29 09:59:07 2013] [notice] suEXEC mechanism enabled (wrapper:
> /usr/sbin/suexec)
> [Tue Oct 29 09:59:07 2013] [warn] module perl_module is already loaded,
> skipping
> [Tue Oct 29 09:59:08 2013] [notice] Digest: generating secret for digest
> authentication ...
> [Tue Oct 29 09:59:08 2013] [notice] Digest: done
> [Tue Oct 29 09:59:08 2013] [notice] Apache/2.2.3 (CentOS) configured --
> resuming normal operations
> [Tue Oct 29 09:59:26 2013] [error] [client 192.168.0.251] Can't locate
> object method "new" via package "version::vpp" at
> /opt/otrs/Kernel/cpan-lib/version/vpp.pm line 908.\nCompilation failed in
> require at /opt/otrs/Kernel/cpan-lib/Apache2/Reload.pm line 179.\n
> [Tue Oct 29 09:59:26 2013] [error] [client 192.168.0.251] Can't locate
> object method "new" via package "version::vpp" at
> /opt/otrs/Kernel/cpan-lib/version/vpp.pm line 908.\nCompilation failed in
> require at /opt/otrs/Kernel/cpan-lib/Apache2/Reload.pm line 179.\n
>
>
>
>
>
>
>
>
> De: [email protected] [mailto:[email protected]] Em nome de Gerald
> Young
> Enviada em: quinta-feira, 5 de dezembro de 2013 15:26
> Para: User questions and discussions about OTRS.
> Assunto: Re: [otrs] Update 3.1 to 3.2 - Error: Can't locate object method
> "new" via package "version::vpp"
>
> restart apache and see if it fixes.
>
> On Thu, Dec 5, 2013 at 12:10 PM, Kalil Costa - Total Links
> <[email protected]> wrote:
>
> Guys,
>
>
> I did an update with my OTRS from version 3.1.12 to 3.2.12 I follow these
> steps and the system broken.
>
> http://doc.otrs.org/3.2/en/html/upgrading.html
>
>
> When I try to access the system htt://serverip/otrs/index.pl I received
> these error:
>
>
> Can't locate object method "new" via package "version::vpp" at
> /opt/otrs/Kernel/cpan-lib/version/vpp.pm line 908.\nCompilation failed in
> require at /opt/otrs/Kernel/cpan-lib/Apache2/Reload.pm line 179.\n
>
>
>
>
>
> Someone could help me ?
>
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