This looks like a custom theme?

>From the upgrading docs:

Own themes
Note: The OTRS themes between 3.2 and 3.3 are NOT compatible, so don't use your 
old themes!
Themes are located under $OTRS_HOME/Kernel/Output/HTML/*/*.dtl (default: 
OTRS_HOME=/opt/otrs).
Please also note that dtl-Files must be in utf-8 from OTRS 3.3 on.

http://otrs.github.io/doc/manual/admin/3.3/en/html/upgrading.html
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