I apologize for not being more discrete about the call-out on the grammar. It was bad form to post a reply of that type in a public manner.
On Sat, Apr 26, 2014 at 1:45 PM, Gerald Young <[email protected]> wrote: > Please consider using full sentences, full words, proper spelling, capital > letters to begin sentences, and appropriate punctuation to end sentences. > There is no benefit to typing txt spk in an email (or in a university, I > hear.) > > If you intend to clarify, making muddled misspelled run-on sentences will > not help you achieve this goal. > > Especially, it will not help if you basically told us the same thing you > told us in the first place. > > First, read the documentation for OTRS. > > If you cannot retrieve messages, it is because: > 1) You didn't configure Admin, Postmaster Mail Accounts to retrieve > messages > 2) Your Windows 7 box is not able to communicate POP3 to retrieve messages > from the mailbox. This could be because of firewall or permissions or > needing to connect to POP3S or other depending on what services your email > server allows connection. > > 3) You're able to press Fetch Mail and it retrieves but not scheduled > fetch. http://forums.otterhub.org/viewtopic.php?f=61&t=13793 might have > some clues > > http://catb.org/~esr/faqs/smart-questions.html#before > > > On Sat, Apr 26, 2014 at 1:20 PM, Cyril Thomas Jones < > [email protected]> wrote: > >> Let me clearly explain, i am new to otrs and my bank fresh from >> university, i have reinstalled otrs 3.3.6 and it can send mail out to my >> workmates outlook wherein the otrs system email address was set to our >> department outlook address and we are expecting to also recieve all >> incomming mail to that address in the otrs system but can't. pls give me >> directions and solutions in recieving outlook mail comming in my system. >> note Windows 7 platform. >> >> >> On Sat, Apr 26, 2014 at 4:45 PM, Cyril Thomas Jones < >> [email protected]> wrote: >> >>> thanks bos, i will try and get back to you later >>> >>> >>> On Sat, Apr 26, 2014 at 12:52 PM, "LQ Marshall" <[email protected] >>> > wrote: >>> >>>> POP3 is not an outbound protocol and doesn't operate on tcp/25. >>>> >>>> Further, IF I understand your inquiry OTRS doesn't operate the way you >>>> are attempting to use it. >>>> >>>> Lawrence >>>> >>>> >>>> ----- Original Message ----- >>>> From: Cyril Thomas Jones <[email protected]> >>>> To: [email protected] >>>> Sent: 04/26/2014 8:06 >>>> Subject: [otrs] Can send but cannot recieve mail. >>>> >>>> >>>> I can send mail to any of my workmate through otrs >>>> but cant recieve mail in the otrs 3.3.6. I am using POP3 with outbound >>>> and inbound both set to port 25. my outlook is showing me that the >>>> message >>>> is sent. >>>> >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >>> >>> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > >
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