Marshall, Yes, I have also read something about that but I can not remember that was related. I'm looking to find these parameters, if a problem of AD.
Alvaro, my problem is with customers. I'm using the sAMAccountName for authentication, as the mapping done in Config.pm Thanks! Raul Libório http://rauhmaru.blogspot.com/ openSUSE Member | Linux User #4444581 On Fri, Oct 10, 2014 at 12:18 PM, Alvaro Cordero <[email protected]> wrote: > Did you verify what are you using to authenticate as uuid, email, > SAMAccountname, other, that affects too. Also, are you having issues > authenticating agents or customers? > > Regards > > 2014-10-09 15:11 GMT-06:00 Raul Libório <[email protected]>: > >> Hello >> >> I have an Active Directory installed on Windows Server 2012 R2. The OTRS >> can view all users, however, when I try to authenticate, displays error >> like username or password is incorrect. >> Does anyone have any tips on how to solve? >> >> Thanks >> >> Raul Libório >> http://rauhmaru.blogspot.com/ >> openSUSE Member | Linux User #4444581 >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > > -- > ___________________________ > Alvaro Cordero Retana > Consultor de Tecnologias > Gridshield Monitoreo de Redes e > Infraestructura. > 2258-5757 ext 123 > [email protected] > www.gridshield.net > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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