Hi,
I upgraded from OTRS 3.3 to 4.01.02 moving the system from Windows to Linux.
Everything is ok, except that when replying to a ticket the system is not
showing salutation, response template and signature TEXT but the following code:
$QData{"Salutation"}
$QData{"StdResponse"}
$QData{"Signature"}
$TimeShort{"$QData{"Created"}"} - $QData{"OrigFromName"} $Text{"wrote"}:
$QData{"Body"}
Any idea about what went wrong and how to fix it?
Thanks
paolo mosconi
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