Create a "We're down" web page and set the LoginURL to that page. When you're done, go back and clear the checkbox for:
SysConfig: Edit Config Settings in Framework -> Frontend::Customer CustomerPanelLoginURL Edit Config Settings in Framework -> Frontend::Agent LoginURL On Wed, Jan 7, 2015 at 9:23 AM, Lars Jørgensen <[email protected]> wrote: > Hi, > > We would like to be able to give customers a status message if some major > downtime is ocurring. When they login to OTRS it would be nice to let them > know that "file server 1 is down, you don't need to create tickets to that > effect". Also it would be nice is this message is displayed to users > already logged in. > > I've spent some time trying to get MOTD to display via CustomerLogin.tt > but my skills are obviously not up to the task. > > Is there an easy way to do this? Preferably the contents of the message > should not come from a file on the filesystem but somehow be configurable > from within OTRS. That last part is clearly in the nice-to-have category, > though, and not a necessity. > > > -- > Lars > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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