It is normal behavior as per my experience. But I believe it can be customized.
Best Regards,
Sujeeva Tissaarachchi
From: André Cavalcante <[email protected]>
To: User questions and discussions about OTRS. <[email protected]>
Sent: Friday, 15 May 2015, 8:43
Subject: [otrs] Not able to move locked tickets
Hi There,
After upgrading to OTRS 4.0.7. administrator user is not able to move locked
tickets anymore. Is this the standard behavior? Os is there something wrong?
Thanks
--
André Luiz C. e Cavalcante, PMP, PRINCE2, ITIL, MCSE
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