You can't click close on locked tickets you don't own. Otherwise, ACL. On Thu, Nov 19, 2015 at 4:48 PM, Underwood, John (DET-JMW) < john_underw...@jackmorton.com> wrote:
> I have a few tickets that we can’t close because the button is not there. > It is probably obvious but after hours of looking I have to ask. > > Thanks > John > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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