Hello,
we are generating tickets utilizing soap and we would like automatically
set watcher for certain type of tickets on designated agents. I looked
around and found this reference in API manual:
TicketWatchSubscribe()
to subscribe a ticket to watch it
my $Success = $TicketObject->TicketWatchSubscribe(
TicketID => 111,
WatchUserID => 123,
UserID => 123,
);
I understand how this works, but I cant figure out how to call this through
soap. Any suggestions?
WIth regards
Branislav Brna
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