After further investigating, I've noticed that Subaction is not passed to
the .pm file when the event change() occur. Thus, the .pm file answer is
not a Json answer and this triggers the parser error.
What I don't understand is why FormUpdate does not send the Subaction
param to the pm file...
2016-03-23 8:54 GMT+01:00 Finetti, Stefano <sfine...@lynx-international.com>
:
> Hi, I'm trying to use some of the advanced features of Json/Ajax on OTRS 5.
> Basically I'd like to update the content of a form when changing the value
> of an element of the same form, like when you select a queue in a new
> ticket creation form.
>
> My code is here:
>
> [% WRAPPER JSOnDocumentComplete %]
>
> <script type="text/javascript">//<![CDATA[
>
> $('#SystemSelection').bind('change', function (Event) {
>
> Core.AJAX.FormUpdate($('#AS400Company'), 'AJAXUpdate', 'SystemSelection',
> [ 'CompanySelection' ] );
>
> }
>
> );
>
> //]]></script>
>
> [% END %]
>
>
> where SystemSelection is the select control in the template, AJAXUpdate is
> the subaction i created in the .pm file and CompanySelection is the control
> that should be updated (I need to launch a db query using the value
> obtained from SystemSelection as a WHERE condition to get values to
> populate the CompanySelection control).
>
>
> Now, every time I try to use that selection, I get this:
>
> [ERROR] CommunicationError: Error during AJAX communication. Status:
> parsererror, Error: SyntaxError: JSON.parse: unexpected character at line 1
> column 1 of the JSON data
>
> The perl module is never recalled with the new subaction. If I remove the
> Formupdate function and put a stupid window.alert box with the
> SystemSelection.value, I get the right value.
>
> I don't think it's something in the .pm file, since I've also tried to
> completely remove ANY Json code from the file and just see if the subaction
> is called, and it isn't.
>
> Any hint?
>
> --
> *Lynx International Srl*
> *Stefano Finetti*
> *http://www.lynx-international.com <http://www.lynx-international.com>*
>
> *Lynx International Srl is a part of AXED Group*
> Via Pier Luigi Nervi e/3 - Torre 6 - 04100 Latina
>
>
--
*Lynx International Srl*
*Stefano Finetti*
*http://www.lynx-international.com <http://www.lynx-international.com>*
*Lynx International Srl is a part of AXED Group*
Via Pier Luigi Nervi e/3 - Torre 6 - 04100 Latina
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