Hi Willian,
Please have a look into SysConfig below path:
Ticket -> Core::PostMaster -- PostmasterDefaultQueue Best Regards,
Sujeeva Tissaarachchi
From: Willian Silva <poledi...@gmail.com>
To: User questions and discussions about OTRS. <otrs@otrs.org>
Sent: Thursday, 2 June 2016, 22:51
Subject: Re: [otrs] Set default ticket type for queue - OTRS 5
Ok Leonardo, thanks !
2016-06-02 10:32 GMT-03:00 Leonardo Certuche
<leonardo.certu...@itconsultores.com.co>:
Hello,
You can accomplish that using ACLs:
https://otrs.github.io/doc/manual/admin/stable/en/html/customization.html
On 2 June 2016 at 07:42, Willian Silva <poledi...@gmail.com> wrote:
Hi guys.
Can I set a default ticket type for a single queue in sysconfig ?
Regards,
Willian Silva.
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
