I'd suggest setting up a cron job that logs the mtr data on two systems
(system A, going from A->B, and system B, going from B->A), so that you
can review it if/when it happens again.

I have a small shell script I wrote, which uses a dorky config file of
sorts, that can do this for you if you want me to provide it.  I use it
on my home FreeBSD system, and my FreeBSD VPS system, checking
connectivity between them (and to some other places as well).

-- 
| Jeremy Chadwick                                   [email protected] |
| UNIX Systems Administrator                http://jdc.koitsu.org/ |
| Making life hard for others since 1977.             PGP 4BD6C0CB |

On Sat, Mar 01, 2014 at 12:25:43AM +0000, jay lark wrote:
> Correct, no packet loss in that mtr but packet loss is occurring from time to 
> time.  The main point of that particular trace was to show the latency which 
> is not normal.  That same trace now is reporting times around 165ms.  The 
> reverse trace which appears to go back along the same path is around 160ms.
> 
> Again the problem has been off and on for a while now as others here have 
> said.  I'm just adding my data point and have a ticket with level3 as well.  
> 
> -----Original Message-----
> From: Jeremy Chadwick [mailto:[email protected]] 
> Sent: Friday, February 28, 2014 5:55 PM
> To: jay lark
> Cc: '[email protected]'
> Subject: Re: [outages] Level3 Routing...
> 
> I see no indication of packet loss in this mtr; others have already explained 
> how to properly read output.  Loss at hop #3 is not indicative of a universal 
> problem; it would be different if that latency "trickled down" through all 
> subsequent hops, all the way to the destination.
> 
> I do see indication in this mtr of generally high latency (between 
> London<->Paris), reaching up to 246ms and averaging around 171ms.  I do not 
> know if that's normal or not, due to my lack of familiarity with said 
> region/paths.
> 
> However, as I've stated repeatedly [like a broken record], a traceroute/mtr 
> from point A to B is only half the picture -- you need the same from point B 
> to A, due to asymmetrical routing being commonplace.
> 
> -- 
> | Jeremy Chadwick                                   [email protected] |
> | UNIX Systems Administrator                http://jdc.koitsu.org/ |
> | Making life hard for others since 1977.             PGP 4BD6C0CB |
> 
> On Fri, Feb 28, 2014 at 10:04:18PM +0000, jay lark wrote:
> > We've also see increased packet loss and latency over the past week or so 
> > from our London Level3 office to our Verizon offices in NY and LA.  Routes 
> > to our ATT office in Chicago have been okay for the most part.
> > 
> > Here's a current trace from London to LAX.  Heavy packet loss in 
> > London.  It was in Paris before that :)
> > 
> >                                                  My traceroute  [v0.80]
> > lon-nagios (0.0.0.0)                                                        
> >                    Fri Feb 28 21:52:35 2014
> > Resolver: Received error response 2. (server failure)er of fields   quit
> >                                                                             
> >    Packets               Pings
> > Host                                                                        
> > Loss%   Snt   Last   Avg  Best  Wrst StDev
> > 1. xxxxxxxxxxxxxxxxxxxxxxxxxxx                                              
> >  0.0%   468    0.3   0.3   0.2   4.0   0.3
> > 2. xxxxxxxxxxxxxxx                                                          
> >  0.0%   468    0.9   2.3   0.8  79.1   7.7
> > 3. ae-0-11.edge3.london2.level3.net                                         
> > 61.8%   468    1.1   1.6   1.0  18.0   2.5
> > 4. ae-3-3.ebr1.paris1.level3.net                                            
> >  0.0%   468  109.9 171.8 103.0 246.0  26.9
> > 5. ae-91-91.csw4.paris1.level3.net                                          
> >  0.2%   468  111.7 170.4  99.6 241.8  27.0
> > 6. ae-92-92.ebr2.paris1.level3.net                                          
> >  0.0%   468  121.8 170.1  95.8 236.3  27.0
> > 7. ae-41-41.ebr2.washington1.level3.net                                     
> >  0.0%   467  118.5 171.4  95.7 241.1  27.1
> > 8. ae-45-45.ebr2.washington12.level3.net                                    
> >  0.0%   467  113.4 171.8  94.9 243.5  27.0
> > 9. ae-204-3604.edge1.washington12.level3.net                                
> >  0.0%   467  107.7 171.7  95.4 250.7  27.8
> >     ae-201-3601.edge1.washington12.level3.net
> >     ae-203-3603.edge1.washington12.level3.net
> >     ae-202-3602.edge1.washington12.level3.net
> > 10. 208.51.134.89                                                           
> >   0.0%   467  144.0 233.5 124.8 454.1  47.8
> > 11. po1-20g.ar6.dca3.gblx.net                                               
> >   0.0%   467  148.8 226.8 125.8 448.9  37.7
> > 12. uunet-2.ar3.dca3.gblx.net                                               
> >   0.0%   467  146.1 225.9 126.5 319.5  32.9
> > 13. ???
> > 14. tengige0-6-0-2.gw5.lax7.alter                                           
> >   0.0%   467  203.1 290.3 203.1 370.6  31.4
> > 15. whitehousepost-gw.customer.alter.net                                    
> >   0.0%   467  210.6 289.2 200.1 368.3  30.6
> > 
> > 
> > From: Outages [mailto:[email protected]] On Behalf Of 
> > [email protected]
> > Sent: Tuesday, February 25, 2014 11:00 AM
> > To: 'Clayton Zekelman'; 'Michael Morrison'; '[email protected]'
> > Subject: Re: [outages] Level3 Routing...
> > 
> > 
> > We've been having issues in San Jose the past two days on both L3 MPLS and 
> > Internet circuits. MPLS was resolved yesterday with these notes:
> > 
> > 
> > 
> > "Event The IP NOC advised that troubleshooting is ongoing with the 
> > equipment vendor to further isolate the point of failure. Additionally, it 
> > has been advised that voice services are impacted and calls are failing 
> > network wide. Collaborative troubleshooting efforts between the IP and 
> > Voice NOC and the equipment vendor will continue in an effort to expedite 
> > service restoral."
> > 
> > 
> > 
> > However, we're still having internet issues.
> > 
> > Alex
> > 
> > From: Outages [mailto:[email protected]] On Behalf Of 
> > Clayton Zekelman
> > Sent: Tuesday, February 25, 2014 7:04 AM
> > To: Michael Morrison; [email protected]<mailto:[email protected]>
> > Subject: Re: [outages] Level3 Routing...
> > 
> > 
> > That's what we told our customer... by the time they replied, the issue had 
> > gone away.
> > 
> > At 09:57 AM 25/02/2014, Michael Morrison wrote:
> > Content-Language: en-US
> > Content-Type: multipart/alternative;
> >          boundary="_000_0693cfd728744391a68dbd0e93123a64EX01wcilocal_"
> > 
> > As always, trace routes are helpful. We've been having intermittent issue 
> > with Level 3 routes for the past couple weeks, most issue for us seem to be 
> > when going from Level 3 to Global Crossing routes.
> > 
> > From: Outages [ mailto:[email protected]] On Behalf Of 
> > Clayton Zekelman
> > Sent: Tuesday, February 25, 2014 6:39 AM
> > To: *Network; Luke Rockwell; Petter Bruland
> > Cc: [email protected]<mailto:[email protected]>
> > Subject: Re: [outages] Level3 Routing...
> > 
> > 
> > 
> > We had a report from a customer earlier this morning, but they advised the 
> > problem went away.
> > 
> > We connect to Level3 at Southfield MI.
> > 
> > At 09:35 AM 25/02/2014, *Network wrote:
> > Content-Language: en-US
> > Content-Type: multipart/alternative;
> >          
> > boundary="_000_391AAB48E84BB24288BED210F379E1DC4DEA4C02NOCMAILDAG2Inte_"
> > Latency issue with  Level 3 here  in  Detroit area
> > 
> > Anton
> > 
> > 
> > 
> > From: Outages [ <mailto:[email protected]> 
> > mailto:[email protected]] On Behalf Of Luke Rockwell
> > Sent: Tuesday, February 18, 2014 12:24 PM
> > To: Petter Bruland
> > Cc: [email protected]<mailto:[email protected]>
> > Subject: Re: [outages] Level3 Routing...
> > 
> > nothing on the level 3 network events page I have access to Luke
> > 
> > On Tue, Feb 18, 2014 at 9:17 AM, Petter Bruland < 
> > [email protected]<mailto:[email protected]>> 
> > wrote:
> > Not seeing any issues with Level3 in Las Vegas.
> > 
> > -Petter
> > 
> > From: Outages [ <mailto:[email protected]> 
> > mailto:[email protected]] On Behalf Of Nick Olsen
> > Sent: Tuesday, February 18, 2014 6:04 AM
> > To: Morgan Miskell; [email protected]<mailto:[email protected]>
> > Subject: Re: [outages] Level3 Routing...
> > 
> > Not seeing anything homed off of Level 3 Orlando.
> > 
> > Traceroutes to a few common places look fine.
> > 
> > ~474815 Routes from 3356.
> > Nick Olsen
> > Network Operations
> > (855) FLSPEED  x106
> > 
> > ________________________________
> > From: "Morgan Miskell" 
> > <[email protected]<mailto:[email protected]> >
> > Sent: Tuesday, February 18, 2014 9:00 AM
> > To: "[email protected]<mailto:[email protected]>" 
> > <[email protected]<mailto:[email protected]>>
> > Subject: [outages] Level3 Routing...
> > Anyone seeing Level3 routing issues? We just observed a massive drop 
> > in routes in the BGP feeds and seeing some strange ICMP issues along 
> > their backbone in terms of traceroutes along their backbone. They 
> > might be adding some filters based on the recent DDOS attacks, I can 
> > ping interfaces but traceroutes go to hell...
> > --
> > Morgan A. Miskell
> > CaroNet Data Centers
> > 704-643-8330 x206
> > ----------------------------------------------------------------------
> > ------ The information contained in this e-mail is confidential and is 
> > intended only for the named recipient(s). If you are not the intended 
> > recipient you must not copy, distribute, or take any action or 
> > reliance on it. If you have received this e-mail in error, please 
> > notify the sender. Any unauthorized disclosure of the information 
> > contained in this e-mail is strictly prohibited.
> > ----------------------------------------------------------------------
> > ------ _______________________________________________
> > Outages mailing list
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> > _______________________________________________
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> > _______________________________________________
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> > ---
> > 
> > Clayton Zekelman
> > Managed Network Systems Inc. (MNSi)
> > 3363 Tecumseh Rd. E
> > Windsor, Ontario
> > N8W 1H4
> > 
> > tel. 519-985-8410
> > fax. 519-985-8409
> > _______________________________________________
> > Outages mailing list
> > [email protected]<mailto:[email protected]>
> > https://puck.nether.net/mailman/listinfo/outages
> > 
> > ---
> > 
> > Clayton Zekelman
> > Managed Network Systems Inc. (MNSi)
> > 3363 Tecumseh Rd. E
> > Windsor, Ontario
> > N8W 1H4
> > 
> > tel. 519-985-8410
> > fax. 519-985-8409
> 
> > _______________________________________________
> > Outages mailing list
> > [email protected]
> > https://puck.nether.net/mailman/listinfo/outages
> 
> 
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