Latest update from Level 3


*** CASCADED EXTERNAL NOTES 20-Nov-2014 13:58:18 GMT From CASE: 8611542 - Event 
The IP NOC reports that during non-service affecting work to groom the 
aggregation router to a different backbone router, intermediate system to 
intermediate system (ISIS) connectivity was lost. The IP NOC worked to adjust 
configurations on the aggregation router and ensured traffic was flowing to the 
desired backbone router. Connectivity is now restored and traffic is routing 
appropriately. If additional issues are experienced, please contact the Level 3 
Technical Service Center at 1-877-4LEVEL3.


From: *Network
Sent: Thursday, November 20, 2014 7:57 AM
To: [email protected]
Subject: Level 3 outages - Chicago


Here is respond from Level 3





"The IP NOC continues to investigate the routing issues for multiple customer 
after configuration changes to routing protocols on a device restored services 
for some. Troubleshooting is ongoing with no ETTR available."



What the next step is: I am associating this ticket to the parent event for the 
outage.



Timeline for next step: You will receive further updates from our event team as 
they are available.



Please contact me if you have any questions.


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