Issue has been resolved.

Notes from level3:

> Outage Start:  December 28, 2015 16:49 GMT
> Outage Stop:  December 29, 2015 9:12 GMT
> Root Cause: A fiber cut impacted unprotected transport services in Atlanta, 
> GA.
> Fix Action: The damaged fiber was repaired, thus restoring service to a 
> stable state. 
> Summary: The Transport NOC reported a suspected fiber cut in Atlanta, GA that 
> was impacting unprotected services. Field Services were engaged to 
> investigate further, and upon arrival at the site, began shooting the fiber 
> to isolate the location of the suspected fiber cut. Field services isolated 
> the location of the point of failure to 10 miles from the testing site. The 
> Outside Plant team was dispatched, and it was confirmed that a fiber cut 
> between Atlanta, GA and Waco, GA was the source of the outage. Splice Crews 
> arrived at the site and began excavation activities to further isolate the 
> damaged fiber. Spare fiber was dispatched to the site, and the Splice Crew 
> began pulling the fiber through the duct to bypass the damaged portion of the 
> fiber. Field Services confirmed that there were three damaged cables, 
> including a 120 count, 96 count and 24 count cable, efforts to pull the fiber 
> through the duct to bypass the damaged portion of the fiber continued. 
> Splicing on the 120 count and 96 count cable was completed, and Field 
> Services experienced issues when trying to pull the third cable through the 
> duct. The duct was altered in order to pull the third cable, after which 
> splicing on the third cable was completed. Services are confirmed to be up 
> and stable at this time. If additional issues are experienced, please contact 
> the Level 3 Technical Service Center at 1-877-4LEVEL3.

Regards,

Wayne Howard
Lead Network Engineer 

Sent from my iPhone

> On Dec 29, 2015, at 8:57 AM, Anthony Cosgrove via Outages 
> <[email protected]> wrote:
> 
> Has there been any additional word on this cut report?
> 
> Thanks,
> 
> Anthony
> 
> -----Original Message-----
> From: Outages [mailto:[email protected]] On Behalf Of Peter
> Beckman via Outages
> Sent: Monday, December 28, 2015 1:57 PM
> To: Erik Sundberg via Outages
> Subject: Re: [outages] Atlanta Area Fiber Cut
> 
> Thanks for posting Erik!
> 
>> On Mon, 28 Dec 2015, Erik Sundberg via Outages wrote:
>> 
>> Hey there is an Fiber cut in the Atlanta Area.
>> 
>> Between 4000 Highlands Pkwy SE, Smyrna, GA 30082 and 56 Marietta NW,
> Atlanta, GA
>> 
>> It's 3000 feet towards Atlanta from Smyrna, GA towards downtown.
>> 
>> I know XO if effect by this cut, no sure who owns the fiber.
>> 
>> Went down today around 11:45AM EST.
>> 
>> No ETA\ETR that I know of.
>> 
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> ---------------------------------------------------------------------------
> Peter Beckman                                                  Internet Guy
> [email protected]                                 http://www.angryox.com/
> ---------------------------------------------------------------------------
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