Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with.
On Tue, Oct 4, 2016 at 8:55 AM, David Wessell via Outages < [email protected]> wrote: > Level3 Outage ID: 11571692. Not that you can get a hold of anyone at > Level3 to discuss it.. > > > On Tue, Oct 4, 2016 at 10:53 AM, Dan Wood via Outages <[email protected] > > wrote: > >> Wow. Did Level3 get hit with an EMP? >> >> On Tue, Oct 4, 2016 at 10:49 AM, Sean Beverly via Outages < >> [email protected]> wrote: >> >>> Inbound calls to DID's on Level 3 in Chicago and NYC are failing for us. >>> Outbound on our trunks seems to be working fine. >>> >>> On Tue, Oct 4, 2016 at 9:43 AM, Nicholas Sideras via Outages < >>> [email protected]> wrote: >>> >>>> The support line just hung up on me while on hold, and calling back >>>> gets an "all circuits are busy" message. Calling our sales rep's local MKE >>>> office number does the same, but our inbound still appears to be working. >>>> Outbound local and long distance still gets an intercept message. >>>> >>>> >>>> >>>> >>>> >>>> *From:* Outages [mailto:[email protected]] *On Behalf Of *Kevin >>>> Kastelic via Outages >>>> *Sent:* Tuesday, October 04, 2016 9:37 AM >>>> *To:* Will Wylie >>>> *Cc:* [email protected] >>>> *Subject:* Re: [outages] Level3 VoIP Issues? >>>> >>>> >>>> >>>> We are also seeing it in Sussex, WI on Level3. Local calling seems to >>>> work, but nothing else. >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> On Tue, Oct 4, 2016 at 9:34 AM, Will Wylie via Outages < >>>> [email protected]> wrote: >>>> >>>> Seeing them in Houston >>>> >>>> >>>> >>>> On Tue, Oct 4, 2016 at 9:32 AM, Jason Hellenthal via Outages < >>>> [email protected]> wrote: >>>> >>>> We have the same thing here in Brookfield, WI “MKE” >>>> >>>> >>>> > On Oct 4, 2016, at 09:30, Nicholas Sideras via Outages < >>>> [email protected]> wrote: >>>> > >>>> > We can't make outgoing calls with Level3 from MKE, but incoming is >>>> fine as far as we can tell. This is on what was formerly a TWTC connection. >>>> I've been waiting about 10 minutes on hold with support as well. >>>> > >>>> > >>>> > >>>> > Nicholas Sideras >>>> > Director of Technical Operations >>>> > Holland Bulb Farms >>>> > >>>> > From: Outages [mailto:[email protected]] On Behalf Of >>>> Kevin Miller via Outages >>>> > Sent: Tuesday, October 04, 2016 9:27 AM >>>> > To: [email protected] >>>> > Subject: [outages] Level3 VoIP Issues? >>>> > >>>> > All of our Level3 DIDs in PHL and JFK do not seem to working >>>> inbound. Outgoing seems to be fine. Waiting for someone to pick up at >>>> Level3. Anyone else seeing issues? >>>> >>>> > _______________________________________________ >>>> > Outages mailing list >>>> > [email protected] >>>> > https://puck.nether.net/mailman/listinfo/outages >>>> >>>> >>>> -- >>>> Jason Hellenthal >>>> JJH48-ARIN >>>> >>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> Outages mailing list >>>> [email protected] >>>> https://puck.nether.net/mailman/listinfo/outages >>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> Outages mailing list >>>> [email protected] >>>> https://puck.nether.net/mailman/listinfo/outages >>>> >>>> >>>> >>>> _______________________________________________ >>>> Outages mailing list >>>> [email protected] >>>> https://puck.nether.net/mailman/listinfo/outages >>>> >>>> >>> >>> >>> -- >>> Sean Beverly >>> Senior Infrastructure Engineer >>> >>> 312.895.5362 Dir >>> 312.427.3246 Fax >>> >>> _______________________________________________ >>> Outages mailing list >>> [email protected] >>> https://puck.nether.net/mailman/listinfo/outages >>> >>> >> >> _______________________________________________ >> Outages mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/outages >> >> > > > -- > > > David Wessell > President, Ringfree Communications, Inc > p: 828-575-0030 x101 a: 475 S Church St Hendersonville, NC 28792 > s: www.ringfree.com e: [email protected] > > > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages > >
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