Just FYI, this was not an actual Comcast outage, but a BGP path issue between one of our data centers and Comcast, which caused just our prefix to be advertised improperly.
-- Rob From: John Neiberger [mailto:[email protected]] Sent: Thursday, October 20, 2016 8:46 AM To: Rob Hall <[email protected]> Subject: Switching to unicast, Re: [outages] Comcast cable outage? Can you send me those with the destination addresses intact? These traces die at our core routers. I am hearing of two different transport issues in the Ashburn area. I suspect they're related, but I'm trying to determine if something is isolated or if we have routing issues, etc. Thanks, John On Thu, Oct 20, 2016 at 6:41 AM, Rob Hall via Outages <[email protected]<mailto:[email protected]>> wrote: Sure thing. Here’s 3 separate traceroutes: Abingdon, VA Tracing route to x.x.x.x over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 172.16.1.254 2 <1 ms <1 ms <1 ms 192.168.0.1 3 1 ms <1 ms <1 ms 192.189.255.62 4 <1 ms <1 ms <1 ms 192.189.255.254 5 3 ms 2 ms 2 ms 75.131.55.1 6 2 ms 2 ms 2 ms 96.34.71.224 7 2 ms 2 ms 2 ms 96.34.70.88 8 3 ms 2 ms 2 ms 96.34.68.128 9 7 ms 7 ms 7 ms 96.34.69.254 10 9 ms 14 ms 14 ms 96.34.2.50 11 19 ms 14 ms 14 ms 96.34.0.133 12 11 ms 11 ms 11 ms 96.34.3.113 13 12 ms 12 ms 11 ms 66.208.232.149 14 12 ms 13 ms 13 ms 68.86.86.13 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. Marion, VA Tracing route to x.x.x.x over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 172.16.1.254 2 <1 ms <1 ms <1 ms 192.168.0.1 3 <1 ms <1 ms <1 ms 192.189.255.62 4 <1 ms <1 ms <1 ms 192.189.255.254 5 2 ms 2 ms 2 ms 75.131.55.1 6 2 ms 2 ms 2 ms 96.34.71.224 7 2 ms 2 ms 2 ms 96.34.70.88 8 2 ms 2 ms 2 ms 96.34.68.128 9 8 ms 7 ms 7 ms 96.34.92.44 10 11 ms 14 ms 14 ms 96.34.2.50 11 16 ms 14 ms 14 ms 96.34.0.133 12 11 ms 11 ms 11 ms 96.34.3.113 13 12 ms 11 ms 11 ms 66.208.232.149 14 12 ms 13 ms 13 ms 68.86.87.221 15 * * * Request timed out. 16 * * * Request timed out. Knoxville, TN Tracing route to x.x.x.x over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 172.16.1.254 2 <1 ms <1 ms <1 ms 192.168.0.1 3 <1 ms <1 ms <1 ms 192.189.255.62 4 1 ms <1 ms <1 ms 192.189.255.254 5 2 ms 2 ms 2 ms 75.131.55.1 6 2 ms 2 ms 2 ms 96.34.71.224 7 3 ms 2 ms 2 ms 96.34.70.88 8 2 ms 2 ms 2 ms 96.34.68.61 9 8 ms 8 ms 8 ms 96.34.69.220 10 11 ms 14 ms 14 ms 96.34.2.50 11 19 ms 14 ms 14 ms 96.34.0.133 12 12 ms 11 ms 11 ms 96.34.3.113 13 11 ms 11 ms 11 ms 66.208.232.149 14 12 ms 13 ms 13 ms 68.86.87.237 15 * * * Request timed out. Thanks! -- Rob From: John Neiberger [mailto:[email protected]<mailto:[email protected]>] Sent: Thursday, October 20, 2016 8:33 AM To: Rob Hall <[email protected]<mailto:[email protected]>> Cc: [email protected]<mailto:[email protected]> Subject: Re: [outages] Comcast cable outage? Can you send me some traceroutes? I'll check with our NOC to see if they've heard of anything. Thanks, John On Thu, Oct 20, 2016 at 6:29 AM, Rob Hall via Outages <[email protected]<mailto:[email protected]>> wrote: John, Every office we have on Comcast in NE TN, SW VA, and Westen Kentucky. Thanks! -- Rob From: John Neiberger [mailto:[email protected]<mailto:[email protected]>] Sent: Thursday, October 20, 2016 8:27 AM To: Rob Hall <[email protected]<mailto:[email protected]>> Cc: [email protected]<mailto:[email protected]> Subject: Re: [outages] Comcast cable outage? Can you provide some more details? I'm not aware of any regional issues. I just checked our NOC email list and chat and nothing jumped out at me. Thanks, John On Thu, Oct 20, 2016 at 6:20 AM, Rob Hall via Outages <[email protected]<mailto:[email protected]>> wrote: Sorry, it’s early and I haven’t had any coffee yet. Comcast is the only one in question. -- Rob From: Wyn Bryant [mailto:[email protected]<mailto:[email protected]>] Sent: Thursday, October 20, 2016 8:16 AM To: Rob Hall <[email protected]<mailto:[email protected]>> Subject: RE: [outages] Comcast cable outage? None in various FL markets (so far) for Comcast. Your message references both Comcast and Charter though? -------- Original message -------- From: Rob Hall via Outages <[email protected]<mailto:[email protected]>> Date: 10/20/16 8:12 AM (GMT-05:00) To: [email protected]<mailto:[email protected]> Subject: [outages] Comcast cable outage? I’ve gotten reports from my monitoring system for offices in 3 states that are offline. Is anyone else seeing this happening with Charter in the southeastern region? Thanks! -- Rob Hall, CCNP R&S, CCP-V I.T. Manager @Work Personnel Service 3815 Hwy 66 S, Suite 4 Rogersville, TN 37857 Office: (423)272-7897, x10113<tel:%28423%29272-7897%2C%20x10113> Mobile: (423)312-6003<tel:%28423%29312-6003> [cisco-certified-ccnp][CCP-V] -- This email was Malware checked by UTM 9. http://www.sophos.com _______________________________________________ Outages mailing list [email protected]<mailto:[email protected]> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list [email protected]<mailto:[email protected]> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list [email protected]<mailto:[email protected]> https://puck.nether.net/mailman/listinfo/outages -- This email was Malware checked by UTM 9. http://www.sophos.com
_______________________________________________ Outages mailing list [email protected] https://puck.nether.net/mailman/listinfo/outages
