“Me too” on L3 Tampa 10gig circuits; customer complaints are starting to arrive 
about crawling websites.

From: Outages <[email protected]> on behalf of Guillermo via Outages 
<[email protected]>
Organization: ChaseData Corp
Reply-To: Guillermo <[email protected]>
Date: Friday, January 27, 2017 at 10:24 AM
To: Shripal Daphtary <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [outages] Level 3 Packet Loss - Boston Area




Can confirm, we see two customers with loss at level3 in FL (Both use frontier 
fiber)





On 2017-01-27 12:31, Shripal Daphtary via Outages wrote:
we're having issues out of Tampa Level3 circuit.  packet loss of around 12-20%



[cid:[email protected]]

Shripal Daphtary | Managing Director
[email protected]<mailto:[email protected]>
D: 718.360.1222
C: 973.432.1440
F: 718.360.1222



On Fri, Jan 27, 2017 at 12:21 PM, Randall (Randy) Raitz via Outages 
<[email protected]<mailto:[email protected]>> wrote:
Having problems in Denver and Los Angeles reaching a Level3 resource. 
Everything dies at 67.72.92.113

:\Users\randy.raitz>tracert 4.59.248.127

Tracing route to 
moderator-cfer.atlanta2.level3.net<http://moderator-cfer.atlanta2.level3.net> 
[4.59.248.127]
over a maximum of 30 hops:

  1    <1 ms     2 ms     3 ms  192.168.70.253
  2     1 ms    <1 ms    <1 ms  
comcast-inet-edge.readytalk.com<http://comcast-inet-edge.readytalk.com> 
[192.25.115.254]
  3     1 ms    <1 ms    <1 ms  
hurricane-inet-edge.readytalk.com<http://hurricane-inet-edge.readytalk.com> 
[192.25.115.253]
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6    64 ms    62 ms    62 ms  67.16.191.186
  7    35 ms    35 ms    36 ms  67.72.92.113
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.


From: Outages 
[mailto:[email protected]<mailto:[email protected]>] On 
Behalf Of Phil Lavin via Outages
Sent: Friday, January 27, 2017 10:20 AM
To: Karl Putland via Outages <[email protected]<mailto:[email protected]>>
Subject: [outages] Level 3 Packet Loss - Boston Area

Is anybody else experiencing issues in this area? Seeing loss between us and a 
couple of customers. MTR on both sides shows loss around Boston inside Level3.


Phil


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