Happily this issue cleared about 30-45 minutes after I posted the trouble.

On Thu, Feb 1, 2018 at 8:49 PM, Jeff Shultz <jeffshu...@wvi.com> wrote:
> We are experiencing  consistent packet loss, from 15% to 25% between
> CenturyLink and Cogent. The loss appears to be between these two
> systems:
>     be3142.ccr41.sjc03.atlas.cogentco.com ( 20 msec
>     sjp-brdr-06.inet.qwest.net ( 24 msec 23 msec 24 msec
> I am on the Cogent side of this connection and can ping
> without loss. I immediately get packet loss pinging
> It's playing havoc with some customer VPNs.
> Is anyone else seeing this?
> If anyone from Cogent or CenturyLink is on the list, can you take a look at 
> it?
> Thanks!
> Jeff Shultz

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