ETA is 0600 GMT.

*** CASCADED EXTERNAL NOTES 18-Jul-2018 04:53:27 GMT From CASE: 14896924 - 
Event Field Operations report splicing in the South pit is progressing with 60 
fibers completed. Splicing is anticipated to be complete in the South pit in 20 
minutes. The North pit is bare testing fibers and are anticipating splicing to 
begin in approximately 20 minutes. Field technicians have been dispatched to 
various facilities to assist with equipment restoration if any problems occur. 
Systems should begin to restore as splicing in the North pit begins. The 
estimated restore time remains 06:00 GMT.



Thanks,
Bobin Joseph

From: Outages <outages-boun...@outages.org> On Behalf Of Nikolas Geyer via 
Outages
Sent: Tuesday, July 17, 2018 6:22 PM
To: Murali Medikonda <mmediko...@bandwidth.com>
Cc: outages@outages.org
Subject: Re: [outages] Centurylink Fiber cut in Phoenix

Last two updates;

“The excavation crew continues working to expose the rest of the conduit.”

“Field Operations on site reports that 25 feet of conduit has been exposed and 
the damaged area has been located. 10 conduits have been determined to be 
destroyed. Crews on site continue excavating the area to completely uncover the 
damaged conduit; this process is expected to take 2 hours. After this process 
has been completed, the fiber will be brought to the surface so preparation 
efforts may begin for splicing.”
Sent from my iPhone

On Jul 17, 2018, at 9:10 PM, Murali Medikonda via Outages 
<outages@outages.org<mailto:outages@outages.org>> wrote:
Curious if anyone has any further updates on this fiber-cut.. I appreciate it


On Tue, Jul 17, 2018 at 3:57 PM, Cory Sell via Outages 
<outages@outages.org<mailto:outages@outages.org>> wrote:
Thanks, Joe. Below is the most recent update we received a bit ago:

*** CASCADED EXTERNAL NOTES 17-Jul-2018 19:50:18 GMT - Event

Field Operations have reported that the Construction team is en route to the 
site with backhoes and the shoring supplies. An ETA of 20:00 GMT has been 
provided. In addition, local utility providers are currently on site marking 
existing utility lines in the area to prevent impacts during the repairs. Once 
on site, the Construction team will commence with installing the necessary 
shoring around the damage site. It is estimated that the shoring activities 
will be completed at 23:00 GMT and excavation activities will commence at that 
time. The Transport NOC has reported that there are currently no reroute 
opportunities. The next update will be relayed once the shoring has been 
completed or additional information becomes available.

Regards,

Cory
On Tue, Jul 17, 2018, 1:39 PM Bobin Joseph via Outages 
<outages@outages.org<mailto:outages@outages.org>> wrote:
We have  P2P link between Dallas and San Diego that went down. It is also 
impacting our connectivity to Dallas over our other CL links.  Centurylink sent 
out this notification. Sending it out in case others are having similar issues.



07/17/2018 18:31:54 GMT -

*** CASCADED EXTERNAL NOTES 17-Jul-2018 18:30:14 GMT From CASE: 14896924 - 
Event Field Operations have identified a 96-count buried fiber cable that has 
been cut by boring activities occurring in the area. The cable is buried 14 
feet deep and is within 25 feet of a railroad line. As such, the railroad line 
provider will not allow excavations activities to commence until all necessary 
shoring supplies are on site.  The supplies are being obtained at this time, 
however, the ETA to the site is not yet known.  Once the shoring is in place, 
the excavation team will begin digging a trench to access the damaged fiber and 
perform the repairs.  The trench will need to be approximately 50 feet in 
length and at least 15 feet deep to access the fiber and raise it for splicing 
repairs to commence.  The initial activities are expected to take approximately 
two hours. As such the next update will be relayed at 20:30 GMT or as 
additional information becomes available.  This issue has been escalated 
internally to the Executive level proactively.





07/17/2018 17:38:50 GMT -

*** CASCADED EXTERNAL NOTES 17-Jul-2018 17:36:55 GMT From CASE: 14896924 - Event

Field Operations and the OSPE team have arrived at the site and have identified 
a location where they believe a buried fiber cable has been damaged by 
construction activities occurring in the area. Additional assessments are 
ongoing at this time.  A fiber splicing repair team has been engaged to assist 
with the repairs once the damaged fiber has been identified, however the ETA to 
the site is not yet known





07/17/2018 16:42:52 GMT -

*** CASCADED EXTERNAL NOTES 17-Jul-2018 16:40:40 GMT From CASE: 14896924 - Event

Field Operations have performed light measurement readings from the CenturyLink 
Gateway in Phoenix and have identified the fault condition 28.43 miles from the 
site.  The Outside Plant Engineer (OSPE) has been engaged to assist with 
further isolation.




Thanks,
Bobin Joseph

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