Reported by Microsoft: EX147785 - Unable to access Outlook or Skype Status: Service degradation User impact: Users may receive a message indicating they are being throttled when accessing Outlook or Skype. Latest message: Title: Unable to access Outlook or Skype User Impact: Users may receive a message indicating they are being throttled when accessing Outlook or Skype. Current status: As part of our follow-up remediation actions stemming from the issue reported under service incident MO147606, an update was introduced to the components that manage authentication. We've determined that this update has resulted in users receiving a message indicating they are being throttled when attempting to access Outlook and Skype. We're reverting the update to remediate the problem. Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure. Start time: Wednesday, September 5, 2018, at 5:30 PM UTC Preliminary root cause: A recent update to components that manage authentication requests has resulted in users receiving a message indicating that they are being throttled when accessing some Office 365 services. Next update by: Wednesday, September 5, 2018, at 6:30 PM UTC
On Wed, Sep 5, 2018 at 2:14 PM Stephen P Williams via Outages < [email protected]> wrote: > I have a report of a location experiencing this as well. > > > > *From:* Outages <[email protected]> *On Behalf Of *Rob Hall via > Outages > *Sent:* Wednesday, September 5, 2018 1:58 PM > *To:* [email protected] > *Subject:* Re: [outages] Sharepoint and Outlook "Throttled" > > > > We are experiencing this as well. > > > > > > Thanks! > > -- > > Rob Hall, CCNP R&S, CCP-V, CCA-N > > I.T. Manager > > @Work Personnel > > 1040 Tidewater Court > > Kingsport, TN 37660 > > Office: (423)272-7897, x10113 > > Mobile: (423)312-6003 > > [image: cisco-certified-ccnp][image: CCP-V] > > > > > > > > *From:* Outages <[email protected]> *On Behalf Of *Nathan C via > Outages > *Sent:* Wednesday, September 5, 2018 1:55 PM > *To:* [email protected] > *Cc:* [email protected] > *Subject:* Re: [outages] Sharepoint and Outlook "Throttled" > > > > Being reported on Reddit: > > > > > https://www.reddit.com/r/sysadmin/comments/9d8ut2/throttled_message_in_outlook/ > > > > Haven't seen it myself yet but only a matter of time. > > > > On Wed, Sep 5, 2018 at 1:49 PM Boyd, Ian via Outages <[email protected]> > wrote: > > Hi Ladies and Gents of Outages > > > > We have been experiencing an issue with an outlook pop-up that says > “throttled” > > > > Our troubleshooting is pointing towards this being a Microsoft issue. > > > > SO heads up and does anyone else have more info? > > > > Thanks, > > > > Ian Boyd > > > > Network Engineer > > *Avamere Family of Companies * > > Single Number Reach: 971-224-2817 > > Fax: (503) 570-3315 > > [email protected] > > Having Issues? Please visit: servicedesk.avamere.com > > > > > ------------------------------ > > > COMPLIANCE CONFIDENTIAL NOTICE > --- > This Electronic Mail and any attached documents may contain confidential > information, some, or all of which, may be protected health information as > defined by the federal Health Insurance Portability & Accountability Act > (HIPAA) Privacy Rule. This transmission is intended for the exclusive use > of the individual or entity to whom it is addressed. > Further, this electronic mail may contain information that is proprietary, > privileged, confidential and/or exempt from disclosure under other > applicable laws. If you are not the intended recipient (or an employee or > agent responsible for delivering this electronic mail transmission to the > intended recipient), you are hereby notified that any disclosure, > dissemination, distribution or copying of this information is strictly > prohibited and may be subject to legal restriction or sanction. Please > notify the sender by telephone or via email to arrange the return or > destruction of the information and all copies. > --- > > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages > > > > -- > > This email was Malware checked by UTM 9. http://www.sophos.com > > Notice to Recipient: This e-mail is confidential and meant only for the > intended recipients of the transmission and may be a communication > privileged by law. If you received this e-mail in error, any review, use, > dissemination, distribution or copying of this e-mail is strictly > prohibited. If you are not the intended recipient, please contact the > sender by reply e-mail and please delete this e-mail from your system and > destroy any copies. > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages > -- David Rubin Cubex Group 223 Wall Street - PMB #267 Huntington, NY 11743 646.221.3283 *If you have a support-related issue, please email to [email protected] <[email protected]>.* *OOO Sep 10th & Sep 19th*
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