We started receiving complaints about one way/ no audio late yesterday
afternoon- and it had appeared to resolve over night, but I am starting
to get calls again (NW Ohio/ 9am EST) that outbound/inbound calls from
Embark/Level 3 are having audio issues - no consistently, just dropped
audio here and there . Anyone still experiencing this?
WCOIL Quick Links
Laura
*WCOIL Network Operations*
/p: 419.229.2645 x1029
f: 419.229.5278/
<https://www.wcoil.com> <tel:419-229-2645>
<https://www.facebook.com/wcoilohio/> <https://twitter.com/WCOIL_Ohio>
<https://www.youtube.com/channel/UCIGkbF-Wbz5skbBtiEsgMWw/videos>
On 12/13/2018 04:51 PM, Christopher Smalling via Outages wrote:
All,
After calling CenturyLink again, we found it to be a known issue the
first tech was unaware of. Thank you all for your input.
On Thu, Dec 13, 2018 at 3:42 PM Christopher Smalling
<[email protected]
<mailto:[email protected]>> wrote:
This is through a SIP trunk on our softswitch, and out through
CenturyLink. As Pete stated, it's in the opposite direction from
his issues.
On Thu, Dec 13, 2018 at 3:19 PM Ross Tajvar <[email protected]
<mailto:[email protected]>> wrote:
Outgoing from what carrier?
On Thu, Dec 13, 2018, 4:17 PM Christopher Smalling via Outages
<[email protected] <mailto:[email protected]> wrote:
Hello,
We are experiencing an issue where outgoing calls reach VZ
customers, but only have an echo of themselves on the
line, unable to hear the other. The VZ customer can hear them.
Logs on the phone systems show no issues, and nothing that
would suggest our equipment is at fault. Does anyone know
of an outage ongoing that may be at fault?
--
Christopher Smalling
Network Operations
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Chistopher Smalling
NOC Support Technician at NeoNova
O: 256-428-8788• [email protected]
<http://[email protected]>
www.neonova.net <https://neonova.net>
<https://www.facebook.com/NeoNovaNNS/>
<https://twitter.com/NeoNova_NNS>
<http://www.linkedin.com/company/neonova-network-services>
--
photo
Chistopher Smalling
NOC Support Technician at NeoNova
O: 256-428-8788• [email protected]
<http://[email protected]>
www.neonova.net <https://neonova.net>
<https://www.facebook.com/NeoNovaNNS/>
<https://twitter.com/NeoNova_NNS>
<http://www.linkedin.com/company/neonova-network-services>
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