*** CASCADED EXTERNAL NOTES 23-Aug-2019 18:09:40 GMT From CASE: 16976512 - Event Field Operations on site have identified that equipment laying rock in the area had damaged multiple cables. Efforts to identify the extent of the damage and formulate a repair plan are ongoing.
While efforts to identify the fiber damage were ongoing, services were migrated to a diverse fiber path to restore all services. At this time all services have been restored but are currently in a Loss of Redundancy state while the fiber repairs remain ongoing. The Transport and IP NOC will continue to monitor services while the fiber repairs remain ongoing to ensure stability. A final notification will be provided momentarily. On Fri, Aug 23, 2019 at 12:52 PM Jeffrey Ollie <[email protected]> wrote: > *** CASCADED EXTERNAL NOTES 23-Aug-2019 17:23:30 GMT From CASE: 16976512 - > Event > The Transport NOC has advised that Field Operations continue to work to > isolate the fiber damage. Additional light level testing was performed > along the span, and Field Operations have advised the damage is suspected > to be located 125 feet from the latest testing location. > > 08/23/2019 16:37:04 GMT - > *** CASCADED EXTERNAL NOTES 23-Aug-2019 16:34:24 GMT From CASE: 16976512 - > Event > Field Operations is working to traverse the fiber span in an effort to > identify the fiber damage. It has been advised that there are multiple > areas of construction being performed along the span and Field Operations > are actively investigating those areas. > > On Fri, Aug 23, 2019 at 10:56 AM Jeffrey Ollie <[email protected]> wrote: > >> *** CASCADED EXTERNAL NOTES 23-Aug-2019 15:50:26 GMT From CASE: 16976512 >> - Event >> The Transport NOC have dispatched Field Operations to two sites in Des >> Moines, IA and have taken light level readings indicating a suspected fiber >> issue is present. Construction efforts in the area have been identified in >> the area, and Field Operations are dispatching to that area to further >> isolate the suspected damage. >> >> On Fri, Aug 23, 2019 at 10:39 AM Jeffrey Ollie <[email protected]> wrote: >> >>> I finally made it through the queue and was told that there's a possible >>> fiber cut in the Altoona, Iowa area. >>> >>> 08/23/2019 15:30:46 GMT - The IP NOC is investigating an issue that is >>> causing multiple routers to be isolated in Des Moines, IA that is impacting >>> IP services. Field Operations are on site and have advised that there is >>> power to the site and no immediate issues observed with the equipment. The >>> Transport NOC is being engaged to investigate the transport portion of the >>> network. >>> >>> 08/23/2019 15:18:36 GMT - On August 23, 2019 at 15:04 GMT, CenturyLink >>> identified a service impact in Des Moines, IA. The NOC is engaged and >>> investigating in order to isolate the cause. Please be advised that updates >>> for this event will be relayed at a minimum of hourly unless otherwise >>> noted. The information conveyed hereafter is associated to live >>> troubleshooting efforts and details may evolve as the discovery process >>> evolves through to service resolution, ticket closure, or post incident >>> review. >>> >>> On Fri, Aug 23, 2019 at 10:31 AM Joelle Maslak <[email protected]> >>> wrote: >>> >>>> Not national. 3356 and 209 are up in Denver. >>>> >>>> On Fri, Aug 23, 2019 at 9:27 AM Jeffrey Ollie via Outages < >>>> [email protected]> wrote: >>>> >>>>> Our CenturyLink services here in Iowa are down. Ethernet carriers are >>>>> up, BGP sessions are up but we're not getting any BGP routes except 150 >>>>> odd >>>>> internal CenturyLink routes. Been waiting on hold with CL support for a >>>>> while. Is anyone else seeing the same issue? >>>>> >>>>> -- >>>>> Jeff Ollie >>>>> The majestik møøse is one of the mäni interesting furry animals in >>>>> Sweden. >>>>> _______________________________________________ >>>>> Outages mailing list >>>>> [email protected] >>>>> https://puck.nether.net/mailman/listinfo/outages >>>>> >>>> >>> >>> -- >>> Jeff Ollie >>> The majestik møøse is one of the mäni interesting furry animals in >>> Sweden. >>> >> >> >> -- >> Jeff Ollie >> The majestik møøse is one of the mäni interesting furry animals in Sweden. >> > > > -- > Jeff Ollie > The majestik møøse is one of the mäni interesting furry animals in Sweden. > -- Jeff Ollie The majestik møøse is one of the mäni interesting furry animals in Sweden.
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