We experienced a wave of one way audio early today and narrowed it down to outbound calling with Windstream. We removed them from routing but are still seeing some other reports due to “other”carriers using the same routes
T > > On Oct 16, 2019, at 09:41, Phillip Alger via Outages <[email protected]> > wrote: > > > Help Desk call volume has increased drastically stating one way or no audio. > Almost all calls traverse Windstream at some point during traces. > > > Phillip Alger > 480-426-9841 > Crexendo, Inc. > > From: Outages <[email protected]> On Behalf Of Rob Hall via Outages > Sent: Wednesday, October 16, 2019 10:22 AM > To: [email protected] > Subject: [outages] Spectrum/Comcast outage > > I’ve seen 8 branch offices drop coast-to-coast in the past 30 minutes (CA, > TN, VA primarily) with service on both Spectrum and Comcast. Is anyone seeing > a backbone or transit issue that we could track this back to? > > Thanks! > -- > > <image001.png> > Rob Hall, CCNP, CCP-V – IT Manager > C 423.312.6003 | O 423.272.7897 | F 423.765.1881 > 1040 Tidewater Court, Kingsport, TN 37660 > [email protected] | luttrellstaffing.com > > > > > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages
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