OVH is a very nice service while its running. If u need support ... just cry. Weekends and Hollidays, you can not talk with support, just a ticket system readed only in the next business day...
As an OVH customer since 2005, i appreciate the quality but the small invidents i had i the past takes long time to be resolved. Again, while is running is perfect... Cross fingers and power up a light to GOD may help. Em seg, 7 de set de 2020 14:22, Vlad Dascalu via Outages < [email protected]> escreveu: > Hey > > Does anyone have a proper contact point for OVH NOC (besides [email protected] > ?) > > Traceroute is showing 100% package loss on an IPv6 path in their AS, > despite being routable from other ASes. I've reported it for hours but have > no reaction from them. Is it normal? > > ( Should we, as an Internet community, make a plan of attack regarding > accountability on responsiveness for large ISP providers in the light of > the recent Level3 incident? ) > > Anyway, below you can find the problematic traceroute. > > # wget http://[2607:5300:60:6195::1] > --2020-09-07 05:39:39-- http://[2607:5300:60:6195::1]/ > Connecting to [2607:5300:60:6195::1]:80... failed: Connection timed out. > > # traceroute 2607:5300:60:6195::1 > traceroute to 2607:5300:60:6195::1 (2607:5300:60:6195::1), 30 hops max, 80 > byte packets > 1 * * * > 2 xe-0-0-25-1.a01.atlnga05.us.bb.gin.ntt.net (2001:418:0:5000::622) > 1.012 ms 1.012 ms 1.017 ms > 3 ae-6.r23.atlnga05.us.bb.gin.ntt.net (2001:418:0:2000::22a) 0.635 ms > ae-16.r22.atlnga05.us.bb.gin.ntt.net (2001:418:0:2000::20e) 1.004 ms > ae-6.r23.atlnga05.us.bb.gin.ntt.net (2001:418:0:2000::22a) 0.646 ms > 4 ae-9.r04.atlnga05.us.bb.gin.ntt.net (2001:418:0:2000::14d) 1.077 ms > 1.079 ms 1.075 ms > 5 2001:418:0:4000::a2 (2001:418:0:4000::a2) 1.052 ms * 1.036 ms > 6 rest-bb1-v6.telia.net (2001:2000:3019:73::1) 16.727 ms > ash-bb2-v6.telia.net (2001:2000:3019:74::1) 13.431 ms 13.480 ms > 7 * * * > 8 be100-1007.nwk-5-a9.nj.us (2607:5300::2) 17.916 ms * * > 9 be102.bhs-g2-nc5.qc.ca (2607:5300::1ce) 27.694 ms 25.405 ms 29.696 > ms > 10 vl100.bhs-d2-a75.qc.ca (2607:5300::1cd) 27.329 ms 27.455 ms 24.885 > ms > 11 2001:41d0:0:50::6:80b (2001:41d0:0:50::6:80b) 24.216 ms 24.391 ms > 24.381 ms > 12 * * * > 13 * * * > 14 * * * > 15 * * * > 16 * * * > 17 * * * > 18 * * * > 19 * * * > 20 * * * > 21 * * * > 22 * * * > 23 * * * > 24 * * * > 25 * * * > 26 * * * > 27 * * * > 28 * * * > 29 * * * > 30 * * * > > If it helps, I tested connectivity through 3 other continents and they > work ok. Seems BGP resolves it to the right ASN but there is a routing > dead-end inside the BHS router config. > > Traceroute working from other locations, if it helps: > > Germany (Hetzner): > traceroute to ca1.beetux.com (2607:5300:60:6195::1), 30 hops max, 80 byte > packets > 1 ex9k1.dc7.fsn1.hetzner.com (2a01:4f8::a:16:a) 0.489 ms 0.478 ms > 0.471 ms > 2 core23.fsn1.hetzner.com (2a01:4f8:0:3::271) 0.464 ms > core24.fsn1.hetzner.com (2a01:4f8:0:3::275) 0.434 ms > core23.fsn1.hetzner.com (2a01:4f8:0:3::271) 0.447 ms > 3 core5.fra.hetzner.com (2a01:4f8:0:3::33a) 16.099 ms > core0.fra.hetzner.com (2a01:4f8:0:3::365) 5.107 ms core5.fra.hetzner.com > (2a01:4f8:0:3::33a) 16.090 ms > 4 core9.fra.hetzner.com (2a01:4f8:0:3::2fa) 5.438 ms 5.433 ms > core8.fra.hetzner.com (2a01:4f8:0:3::33d) 5.409 ms > 5 * * * > 6 2001:41d0::257b (2001:41d0::257b) 6.192 ms * 2001:41d0::2579 > (2001:41d0::2579) 5.766 ms > 7 2001:41d0:aaaa:100::3 (2001:41d0:aaaa:100::3) 22.947 ms 16.798 ms > 23.640 ms > 8 * * 2001:41d0:aaaa:100::2 (2001:41d0:aaaa:100::2) 6.062 ms > 9 * * * > 10 * * * > 11 * * * > 12 be102.bhs-g1-nc5.qc.ca (2607:5300::1c6) 95.367 ms 96.431 ms > be102.bhs-g2-nc5.qc.ca (2607:5300::1ce) 98.105 ms > 13 vl100.bhs-d1-a75.qc.ca (2607:5300::1c3) 94.740 ms > vl100.bhs-d2-a75.qc.ca (2607:5300::1cd) 95.564 ms 93.632 ms > 14 2001:41d0:0:50::6:809 (2001:41d0:0:50::6:809) 94.240 ms > 2001:41d0:0:50::6:80d (2001:41d0:0:50::6:80d) 91.366 ms > 2001:41d0:0:50::6:80b (2001:41d0:0:50::6:80b) 94.574 ms > 15 * * * > 16 ca1.beetux.com (2607:5300:60:6195::1) 91.282 ms !X 92.104 ms !X > 92.496 ms !X > > Brazil: > traceroute to ca1.beetux.com (2607:5300:60:6195::1), 30 hops max, 80 byte > packet s > 1 hsrp.gcore.lu (2a03:90c0:186::3) 0.704 ms 0.457 ms 0.669 ms > 2 2a03:90c0:180:1:253::226 (2a03:90c0:180:1:253::226) 0.695 ms 0.668 > ms 0.6 44 ms > 3 g-core-labs.sanpaolo7.spa.seabone.net (2001:41a8:5200:2::1e1) 0.734 > ms 2001 :1498:1:bf1::1 (2001:1498:1:bf1::1) 0.723 ms 0.701 > ms > 4 mia15-loop0-v6.mia.seabone.net (2001:41a8:4020::f) 109.816 ms > 110.905 ms 2 001:1498:1::100:138 (2001:1498:1::100:138) > 134.126 ms > 5 2001:1498:1::32:113 (2001:1498:1::32:113) 110.835 ms * > 2001:1498:1::32:146 (2001:1498:1::32:146) 131.040 ms > 6 * * * > 7 * be102.bhs-g1-nc5.qc.ca (2607:5300::1c6) 137.615 ms * > 8 vl100.bhs-d1-a75.qc.ca (2607:5300::1c3) 137.997 ms * > be102.bhs-g1-nc5.qc.ca (2607:5300::1c6) 133.250 ms > 9 vl100.bhs-d1-a75.qc.ca (2607:5300::1c3) 132.065 ms > 2001:41d0:0:50::6:80d (2 001:41d0:0:50::6:80d) 130.865 ms > vl100.bhs-d1-a75.qc.ca (2607:5300::1c3) 132.1 55 ms > 10 2001:41d0:0:50::6:80f (2001:41d0:0:50::6:80f) 132.028 ms * * > 11 ca1.beetux.com (2607:5300:60:6195::1) 121.118 ms !X 132.094 ms !X > 148.398 ms !X > > Singapore: > traceroute to ca1.beetux.com (2607:5300:60:6195::1), 30 hops max, 80 byte > packets > 1 2400:6180:0:d1:ffff:ffff:ffff:fff2 > (2400:6180:0:d1:ffff:ffff:ffff:fff2) 0.659 ms 0.638 ms 0.619 ms > 2 2604:a880:ffff:9::26a (2604:a880:ffff:9::26a) 0.960 ms > 2604:a880:ffff:9::276 (2604:a880:ffff:9::276) 1.077 ms 1.057 ms > 3 2604:a880:ffff:9::265 (2604:a880:ffff:9::265) 0.865 ms > 2604:a880:ffff:9::271 (2604:a880:ffff:9::271) 0.884 ms > 2604:a880:ffff:9::263 (2604:a880:ffff:9::263) 0.835 ms > 4 2604:a880:ffff:9:0:1:0:6 (2604:a880:ffff:9:0:1:0:6) 1.148 ms > 2604:a880:ffff:9:0:1:0:e (2604:a880:ffff:9:0:1:0:e) 1.135 ms > 2604:a880:ffff:9:0:1:0:4 (2604:a880:ffff:9:0:1:0:4) 1.105 ms > 5 2403:e800:508:100::1 (2403:e800:508:100::1) 1.205 ms * * > 6 * * * > 7 * * * > 8 * * * > 9 * * * > 10 be100-104.pao-sv8-bb1-a9.ca.us (2607:5300::24) 168.764 ms 186.737 > ms 186.765 ms > 11 be100-1371.chi-5-a9.il.us (2607:5300::af) 211.537 ms > be100-1370.chi-1-a9.il.us (2607:5300::59) 222.876 ms 204.043 ms > 12 be103.bhs-g1-nc5.qc.ca (2607:5300::1c8) 408.785 ms 265.277 ms > 230.064 ms > 13 vl100.bhs-d1-a75.qc.ca (2607:5300::1c3) 230.897 ms 230.898 ms > 230.683 ms > 14 2001:41d0:0:50::6:809 (2001:41d0:0:50::6:809) 228.107 ms 246.649 ms > 2001:41d0:0:50::6:80b (2001:41d0:0:50::6:80b) 250.099 ms > 15 * * * > 16 ca1.beetux.com (2607:5300:60:6195::1) 244.269 ms !X 230.678 ms !X > 245.223 ms !X > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages >
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