Services just recovered for me. -A
On Wed, Mar 10, 2021 at 4:37 PM Aaron C. de Bruyn <[email protected]> wrote: > I finally got in touch with the Comcast PRI team a few minutes ago. > They didn't acknowledge an outage, but they said they would create an "8 > hour ticket" for me--meaning that they are aware we aren't getting any > inbound calls and they'll get back to us "within 8 hours". > Stellar service for a $2k/mo phone setup. > > Outbound is working, but all inbound calls just receive 'dead air'. It > looks like signalling is getting passed to our PBX, but no voice data. > > Our backup provider that covers about 20% of our phone lines is still up > and working with no issues. > > -A > > On Wed, Mar 10, 2021 at 4:11 PM Aaron C. de Bruyn <[email protected]> > wrote: > >> We just had several Comcast SIP trunks in Oregon and Washington stop >> accepting inbound calls. When you dial one of the trunk numbers you just >> get dead air. Outbound calls appear to be working. >> >> Calling the Comcast SIP/Trunking team number results in dead air too. >> >> Anyone else seeing it? >> >> -A >> >
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