In my experience, every season is backhoe season.

--
Christopher Conley
Systems Administrator |  Fors Marsh Group
1010 N. Glebe Rd, Suite 510
Arlington, VA 22201

From: Outages <[email protected]> On Behalf Of Erik Sundberg via 
Outages
Sent: Thursday, May 6, 2021 12:52 PM
To: [email protected]; Erik Sundberg <[email protected]>
Subject: Re: [outages] Zayo Outage Between Greenville PA and Cleveland, OH

For anyone wondering about this cut it's backhoe season.


Thu May 06 16:47:42 GMT 2021
Zayo has a confirmed fiber cut. Ohio DOT performing construction in the area 
has cut Zayo 432 count fiber. Repair crew is dispatching to get fiber 
restoration reel in Cleveland and also to cut location in order to prep fibers 
for splicing. ETR is approximately two hours for repair crews to arrive at 
locations. We are still unable to determine an ETR.


Thu May 06 16:27:02 GMT 2021
Dear Zayo Customers, Zayo OSP Manager is arranging for repair crews and will be 
assessing the fiber damage once on site, ETA approximately 5 minutes. 
Additional details will be provided as information is obtained. We are unable 
to provide ETR at this time.


Thu May 06 15:58:59 GMT 2021
Dear Zayo Customers, Approximate GPS Location: 41.459313, -81.002531 for the 
cut. Zayo OSP Manager is dispatching to cut location, ETA approximately 15 
minutes.


Thu May 06 15:56:51 GMT 2021
Dear Zayo Customers, Fiber testing from Cleveland, OH indicates a fiber cut 
64.68km out of Cleveland. Zayo is dispatching repair crew to further isolate 
damage location. Currently there is no ETR available. Fiber testing also 
indicates this is a complete cut, so we will be unable to roll to spare fibers 
for restoral. Updates will be provided as restoration efforts continue.


________________________________
From: Outages <[email protected]<mailto:[email protected]>> 
on behalf of Erik Sundberg via Outages 
<[email protected]<mailto:[email protected]>>
Sent: Thursday, May 6, 2021 10:45 AM
To: [email protected]<mailto:[email protected]> 
<[email protected]<mailto:[email protected]>>
Subject: [outages] Zayo Outage Between Greenville PA and Cleveland, OH

Zayo is now seeing multiple DWDM systems down between Greenville, PA and 
Cleveland, OH. Outage start time is 2021-05-06 15:24 UTC. Currently have Tech 
on site in Cleveland and ETA for Tech to Greenville is 20 minutes. Zayo will 
commence fiber testing in Cleveland in order to determine point of failure on 
fiber path.

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