This will fix the issue with Outlook message bodies not showing completely - "C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462
It rolls back to the previous version that doesn't have the issue. Takes about 2-3 mins and the user doesn't need to be an admin. ________________________________ From: Outages <[email protected]> on behalf of [email protected] <[email protected]> Sent: Tuesday, May 11, 2021 5:07:53 PM To: [email protected] <[email protected]> Subject: Outages Digest, Vol 156, Issue 9 [EXTERNAL EMAIL] Send Outages mailing list submissions to [email protected] To subscribe or unsubscribe via the World Wide Web, visit https://puck.nether.net/mailman/listinfo/outages or, via email, send a message with subject or body 'help' to [email protected] You can reach the person managing the list at [email protected] When replying, please edit your Subject line so it is more specific than "Re: Contents of Outages digest..." Today's Topics: 1. Re: Email Loading Issues - Dedicated Exchange (Alexander Neilson) ---------------------------------------------------------------------- Message: 1 Date: Wed, 12 May 2021 09:07:24 +1200 From: Alexander Neilson <[email protected]> To: Harris Kleyman <[email protected]> Cc: "[email protected]" <[email protected]> Subject: Re: [outages] Email Loading Issues - Dedicated Exchange Message-ID: <cahytdktmavbae8qoysuxkggt7exxs7texe_pu1jyva6naxn...@mail.gmail.com> Content-Type: text/plain; charset="utf-8" Hi Harris / Others It is reported on Exchange Online in the admin centre because it affects the apps connected to exchange online. The issue appears to be a bug in the Outlook App. Some users have reported a solution is to roll back to the April 23rd release in the current channel: This may need an elevated command prompt to run "C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462 Also that OWA *should* be working. https://admin.microsoft.com/Adminportal/Home?source=applauncher#/servicehealth/incidents/:/alerts/EX255650 Does mention it is "Outlook client" as where the issue is seen "Current status: We're gathering and analyzing data in an effort to isolate the cause of impact.* Initial reports indicate that impact is specific to the Outlook client *and users with access to other protocols, such as Outlook on the web or the Outlook mobile app, can view message content in those platforms as a potential workaround." Regards Alexander Alexander Neilson Neilson Productions Limited [email protected] 021 329 681 022 456 2326 On Wed, 12 May 2021 at 08:40, Harris Kleyman via Outages < [email protected]> wrote: > Hi all, > > > > Trying to track down some issues that have been reported for O365 but are > impacting dedicated exchange. > > > > We are aware of the current incidents that are posted on O365 status page, > but are seeing these issues in dedicated exchange as well (no hybrid). The > issues are affecting Windows (desktop client) only, not Mac EWS or > dedicated OWA. > > > > Symptoms include emails not loading, only loading the first line, flashing > loaded and disappearing, only signatures displaying, etc. Throwing a stab > in the dark to see if anyone is also seeing these issues on dedicated > exchange, and working with engineering to determine what would be a > commonality between dedicated exchange and O365. > > > > Thanks, > > Harris Kleyman > Manager of Data Centers & Facilities and NOC Supervisor > ------------------------------ > 612.466.2031 > [email protected] > atomicdata.com <https://www.atomicdata.com/> > 250 Marquette Avenue, Minneapolis MN, 55401 > > <https://www.atomicdata.com/> > > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages > -------------- next part -------------- An HTML attachment was scrubbed... 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