Per Spectrum NOC, the issue has been resolved. "The Spectrum Enterprise NOC confirmed that a routing issue was found by Spectrum Enterprise Engineering team once corrected the severe packet loss and intermittent connectivity that customers were experiencing. This will serve as the final notification for this event. "
On Tue, Sep 7, 2021, 1:14 PM Josh Luthman via Outages <[email protected]> wrote: > Looks like there is an issue with the coax network. > > /tool traceroute 1.1.1.1 > # ADDRESS LOSS SENT LAST AVG BEST > WORST > 1 142.254.145.13 9.8% 143 timeout 13.5 7.9 > 100.7 > 2 24.29.6.105 9.1% 143 24.3ms 42.4 13.4 > 226.8 > 3 65.29.36.238 10.. 143 14.1ms 19.7 9.8 > 179.4 > 4 65.29.1.46 14% 143 25ms 27.2 16.7 > 95.6 > 5 66.109.6.66 10.. 143 34.1ms 30.7 23.8 > 141.6 > 6 66.109.3.24 13.. 143 26.6ms 35.4 24.5 > 202 > 7 209.18.43.59 8.4% 143 28.3ms 30.7 24.3 > 95.1 > 8 173.245.63.56 12.. 143 42.2ms 39.3 27.5 > 135.5 > 9 172.70.44.4 11.. 142 43.5ms 35.1 24.2 > 161.6 > 10 1.1.1.1 6.3% 142 44.1ms 33.4 24.1 > 149.8 > 11 1.1.1.1 0% 1 26.1ms 26.1 26.1 > 26.1 > > > Fiber DIA seems just fine to me. > > > /tool traceroute 1.1.1.1 > # ADDRESS LOSS SENT LAST AVG BEST > WORST > 1 10.10.10.1 0% 171 0.3ms 0.3 0.3 > 3.6 > 2 192.149.254.1 0% 171 0.4ms 0.4 0.3 > 1.3 > 3 74.218.88.129 0% 171 2ms 1.4 0.6 > 31.9 > 4 65.189.190.189 0% 171 8.7ms 10.4 0.8 > 143.4 > 5 65.29.38.112 0% 171 14.2ms 12.5 8.3 > 16.9 > 6 65.29.1.46 0% 170 11.4ms 9.6 8.2 > 14.9 > 7 66.109.6.12 0% 170 17.5ms 16.5 16.1 > 20 > 8 66.109.3.24 0% 170 16.9ms 17.1 16.5 > 42.2 > 9 209.18.43.59 0% 170 26.2ms 20.2 16.2 > 64.7 > 10 24.30.200.73 0% 170 20.4ms 31.1 16.7 > 89.4 > 11 172.70.44.2 0% 170 17.2ms 19.5 16.6 > 72.3 > 12 1.1.1.1 0% 170 16.2ms 16.4 16.2 > 31.5 > > Josh Luthman > 24/7 Help Desk: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > On Tue, Sep 7, 2021 at 1:09 PM Savarrah Goss via Outages < > [email protected]> wrote: > >> >> https://app.fing.com/internet/outage/DROP:US-Ohio--Spectrum%20Business@2021-09-07-1650-00000 >> >> >> >> *Savarrah Goss |* *Hamilton Relay * >> >> *O: 229.338.7086 | C: 229.854.8872 | [email protected] >> <[email protected]> **| HamiltonRelay.com >> <http://www.hamiltonrelay.com> * >> >> *[image: 1575557226300]* <https://hamiltonrelay.com/> >> >> [image: 1575557235476] *Hamilton Relay >> <http://facebook.com/HamiltonRelay> ** | *[image: 1575557246386]* >> @HamiltonRelay >> <http://twitter.com/HamiltonRelay> * >> >> >> >> *From:* Outages <[email protected]> *On Behalf Of *Mike >> Markwood via Outages >> *Sent:* Tuesday, September 7, 2021 1:00 PM >> *To:* '[email protected]' <[email protected]>; Neader, Brent < >> [email protected]> >> *Subject:* Re: [outages] Spectrum/LTWC Ohio/KY >> >> >> >> **This email originated from outside of the Hamilton network. Please use >> extra caution with links and attachments. ** >> >> We're seeing our Spectrum cable modem customers across Northeast Ohio >> bouncing as well as Columbus, OH and a few customers in TN. >> >> >> >> Mike Markwood | Director of Network Operations >> P: 866.986.1066 E: [email protected] >> >> 1000 S. Cleveland Massillon Road, Suite 3 >> Fairlawn, OH 44333 >> >> >> ------------------------------ >> >> *From:* Outages <[email protected]> on behalf of Neader, Brent >> via Outages <[email protected]> >> *Sent:* Tuesday, September 7, 2021 12:52 PM >> *To:* '[email protected]' <[email protected]> >> *Subject:* [outages] Spectrum/LTWC Ohio/KY >> >> >> >> Seeing enterprise DIA sites drop off and come back repeatedly in these >> areas, Dayton, Cinci, Cleveland, Middletown, Louisville. >> >> >> >> >> CONFIDENTIALITY NOTE: This email and any attachments are confidential and >> may be protected by legal privilege. If you have received this email in >> error, please immediately notify the sender by return email and delete all >> copies of this email. >> _______________________________________________ >> Outages mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/outages >> > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages >
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